Business Development Manager

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Job Description

Experience-Essential

• Field based Sales Experience and / or in practice dispensing experience

Experience preferable

• Managing a sales region
• Industry experience working with ophthalmic lenses
• Dispensing experience and or dispensing qualifications
• Technical experience in manufacturing

Specific Skills/qualities required

• Results orientated, determine to be the best sales person
• Good relationship builder
• Able to work on own initiative
• Persuasive and professional personal style
• Good communication and interpersonal skills (Written, Verbal and 1to1 and group)
• Excellent planning and organisational skills
• Good knowledge in the optical market or similar industry e.g. pharmacy, medical
• Competitive team player
• Smart professional appearance
• Proficient working knowledge of Microsoft Office and excellent administration skills,

demonstrable sales process skills

Responsibilities

Gaining New Doors

• Achieve and over achieve agreed sales targets in value within specified area
• Achieve and over achieve agreed Active Door and Product Mix expectations

Technical Competencies

• Educate and train all levels of customers' employees within account base with the outcome of improving their product mix and overall sales by:
  • Demonstrating features and Benefits of all listed Hoya products
  • Providing technical and optical support to customers
  • Delivering generic sales skills and techniques training
  • Make relevant suggestions and contribute to the development of training and sales materials

Practical Sales

• Provide excellent customer service to the account base through regular calls, follow up and ongoing contact to meet customer requirements
• Prepare specific sales objectives for every sales call and execute these plans using company sales processes

Planning, Organising and Closing the Loop

• Understand, analyse and self-manage based on company objectives and own performance data
• Organise time and territory management to achieve set targets through effective journey planning
• Operate within agreed cost budgets for entertainment, lens budget and expenses
• Execute joint marketing/local promotions that have been formally agreed to drive Hoya's sales.
• Organise incentives and targets for sales growth with specific accounts in-line with Marketing and Sales Support agreements via Business Cases

Health, Safety and Environment

• Ensure company vehicle is checked regularly for roadworthiness and that all faults are corrected in good time and without personal risk.
• Drive the company vehicle with due regard to pedestrians and other road users and in accordance to the Highway Code.
• Ensure individual compliance with the company "Rules and regulations" through the adoption of Health, safety, emergency response and environmental best practice

Personal Development

• Proactive development of own product, optical & Sales knowledge

• Provide feedback on the status of collage objectives, outcomes and next steps for all sales visits via the on-line record card system.
• Complete all essential administration documents and ensure their return in the time specified

Managing Self

• Ensure company vehicle and all company equipment is well organised and in good, clean working order and always maintain a high level of smart professional appearance

Customer Relationship Management

• Organise customer visits to Wrexham in coordination with relevant parties