Business Development Manager

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Are you a dynamic and results-driven sales professional with a passion for hospitality? We are looking for a Business Development Manager to join our team and drive revenue growth by developing new and existing accounts in the MICE, Business Group, Meetings, and Wedding sectors.

About the role:

• Develop and manage a portfolio of local and national accounts, identifying and converting new business leads.
• Represent the hotel at networking events, exhibitions, and client engagement evenings.
• Collaborate with the Sales Office Manager and wider sales team to drive business growth.
• Analyse reports and market trends to inform strategic decision-making.
• Work closely with Hilton AOS and HWS to maximise cross-sell opportunities.
• Oversee CRM systems, social media, marketing, and PR strategies in alignment with brand standards.
• Partner with the Food & Beverage team to enhance awareness and sales in the local market.
• Drive sales culture within the hotel and support community and charity initiatives.
• Ensure customer satisfaction through direct engagement, feedback collection, and service enhancement.
• Maintain GDPR compliance and uphold the highest standards of professionalism and guest security.

About you:

• Proven experience in a similar sales role within the hospitality industry.
• Strong networking and relationship-building skills.
• A track record of achieving sales targets and driving revenue.
• Excellent communication, negotiation, and analytical skills.
• Proficiency in CRM systems, reporting, and market analysis.
• A proactive and adaptable approach to business needs.

Working with us provides great benefits, including:

• Access your pay as you earn it through our financial wellbeing platform 'Wagestream,' a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World!
• 50% off Food Beverage at all our Hotels FB Venues
• Spa Discounts at our venues with a Spa
• Retail, Cinema Leisure Discounts
• Development Opportunities via our 'Grow with us' initiative, including Apprenticeship opportunities, our Development Programmes, and more!
• Monthly 'Star of the Month' Awards
• Long-service Awards, that start after 1 year of service
• 'Recommend a Friend' Incentive - Be rewarded for referring someone you know!
• Access to a confidential 'Employee Assistance Programme (EAP)' available 24/7, 365 days per year.
• Pension Scheme
• Other incentive programmes that run throughout the year

About us...

At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

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