Business Development Manager

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Business Development Manager

Application Deadline: 24 January 2025

Department: Business Development

Employment Type: Full Time

Location: London or Manchester, UK

Compensation: GBP 38,000 - GBP 44,000 / year

Description

Job Title: Business Development Manager

Team: UK Business Development

Location: UK

Reporting to: Head of Business Development

In-office Expectations: One day a week in office

Travel: Travel across the UK & Ireland as required

Salary: Pay will fall in a range depending on your location and level of experience:

GBP 38,000 - GBP 44,000 base + commission (first year estimated OTE GBP 43-50k)

Hours: 37.5/week

The company

Spektrix is a growing collection of creative problem solvers focused around the arts and technology whose mission is to help arts organisations be more successful. We're doing this through a combination of cloud-based software and consultative customer support that empowers arts organisations to grow revenue, increase efficiency, and build stronger relationships with audiences. We are always looking for new ways to approach problems, share knowledge, and better serve our customers. You'd be joining a team of over 230, based across our London, Manchester and New York offices and working with over 750 arts organisations in the UK and North America.

The role

The Business Development Manager is an integral member of the UK Business Development team, helping us grow our business in the UK and Ireland by carefully qualifying prospects, pitching our Solution effectively to a broad range of organisations, and helping the team sign new clients that are a great fit for our product and service.

They will use their extensive product knowledge to determine how best we can serve any given organisation and effectively influence stakeholders to convince them of the value that a partnership with Spektrix will bring to their organisations. They'll bring excellent communication skills to the table, a passion for the positive impact that technology can have on the world, and a keen interest in the arts, all of which shines through in everything they do.

Reporting to the Head of Business Development, the Business Development Manager will work closely with all other members of the business development team and also collaborate regularly across departments, particularly with the Implementation, Ecosystem, and Client Success Teams.

Key Responsibilities & Accountabilities

Key Accountabilities:

• Ensuring that inbound inquiries you pick up or that are assigned to you are fielded promptly and that prospects are either qualified with our Solution or disqualified.
• Ensuring high quality demonstrations of the Spektrix platform to prospect organisations, as assigned.
• Ensuring we put our best effort forward to sign a new client, where they've been qualified as a great fit for us.
• Ensuring high quality and on-time coordination and submission of tenders on which you lead.
• Ensuring new clients are handed over smoothly to implementation, setting them up for success in the long term.
• Ensuring all sales activity that you conduct (incl. prospect communications, insights, contact details and contractual arrangements) is diligently recorded in our prospect management database.

Key Responsibilities:

• Collaborating with other members of the team, where you're not leading a sales process, by demoing the system, writing tender responses, joining meetings as required.
• Support our lead generation efforts in the UK by conducting prospect outreach, carefully prioritising this activity based on the strategic direction set by the Head of Business Development and working to open conversations, build relationships, and ultimately bring opportunities into our pipeline.
• Field and qualify new prospects for the UK market, while effectively and consistently implementing the Lead Management Framework as it relates to UK Sales
• Contribute to the health of our Hubspot CRM system as relating to UK prospects.
• Support the Business Development and Product teams by consistently feeding back any product related gaps that arise in prospect conversations and demos.
• Support the Business Development team to maintain accurate sales collateral, liaising with Marketing & Communications, Implementation, CIT and other internal teams as required.
• Represent Spektrix at industry events as required, promoting Spektrix with prospects, clients and partners.
• Support the business in identifying risks to UK growth by keeping abreast of and feeding back any industry trends, competitor and prospect intel.

Skills, Knowledge and Expertise

The person

We're looking for someone who communicates effectively and has experience building relationships with people of all levels of seniority. You'll be ambitious as well as a team collaborator. You will thrive in a busy, fast paced environment, be open to change and be willing to try new things. You'll be a person who is creative in your approach to solutions, keen to learn more about the business and excited by the opportunities that great technology can bring to an organisation.

Experience & Skill Required

• Experience effectively influencing decision making, ability to navigate a range of situations and conversations
• Strong analytical skills
• In depth knowledge of a complex system
• Excellent communication and presentation skills
• Strong writing and proofreading skills
• Strong organisational skills and detail orientation
• Background, experience or strong interest in the arts or cultural sector desired

Benefits

• Flexible working with support for WFH set up. If it works for you and it works for your team, then it works for Spektrix. Different teams may have different practices that require people in the office or online at specific times.
• NHS top up scheme (covering dental, optical, therapy & counselling, prescription and other health related costs)
• Continuous development supported by Line manager, learning budget
• Enhanced Maternity, Adoption & Shared Parental Leave
• 35 days paid leave annually, inclusive of annual leave, bank holidays and a Birthday day off, all able to use flexibly
• 4 weeks paid sabbatical after 5 years of service
• 2 volunteering days per year
• Company pension scheme of 4%
• Free snacks, drinks and breakfast items in all our offices
• Varied range of regular socials across all our offices
• Cycle to work & Season Ticket Loans
• Travel stipend for commuting

Working from home

We aim to be as flexible as possible when it comes to working setups and lots of our team work from home on a regular basis. This means we generally work with a "remote first" approach even when we are in the office.

We'll provide reasonable support and all the hardware you need to get started, but we do require that you have the following already in place for a good home working set up:

• A quiet working space at home where you can consistently take video calls without interruptions
• An internet connection that supports your participation in video calls and access to our systems and service.

Travelling into your local office (commuting) is at your own expense with a stipend available, any travel for business (other than commuting) will be covered by Spektrix.

Equal opportunities

Spektrix is an equal opportunities employer, we recruit regardless of race, religion, gender, gender identity, sexual orientation, age or disability status and look to employ from a wide range of backgrounds and experiences.

Confidence can sometimes hold us back from applying for a job. Studies show that women do not apply for roles unless they meet 100% of the requirements, whereas men apply when they meet at least 60% of the requirements. At Spektrix, we know that there's no such thing as a 'perfect' candidate. Spektrix is committed to creating an inclusive work environment, where our team members are supported in expressing themselves and delivering their best work. So however you

identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

Diversity in the workplace is hugely important to our working environment and to enable both individuals and Spektrix to thrive. By valuing each person's differences we enable each person to contribute their unique experiences, strengths and viewpoints. Workplace diversity is something we aim to achieve and maintain at Spektrix, and we are pursuing a workforce that reflects the diversity of the communities we serve and work in. We aim to reflect this diversity in all departments and at all levels of seniority in the business, right up to the board.

In an effort to help us reduce bias, please do not include a photo in your CV or application.