Business Analyst MS Dynamics
Job Role: Business Analyst with MS Dynamics experience
Location: London, UK
About the Job you are considering:
We are seeking experienced Business Analyst with MS Dynamics experience with strong expertise in Banking domain who will overseeing the planning, execution, and successful delivery of projects
Hybrid working:
The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.
Your Role:
Provides complex analysis of business systems and user needs ensuring alignment of the business technology strategy Leads system setup technical designs and test planning for aligned business needs Tests and maintains systems and applications
Core Responsibilities
1 Analyses business and user needs and documents requirements Develops moderately complex information systems and advises on the business implications of the application of technology to the current business environment
2 Translates client requirements and business needs and writes functional documentation and system and software requirements Participates in technical designs and test planning Formulates and defines the systems scope and objectives based on user needs and business processes
3 Performs customer support processes and activities for the implementation of new or existing applications Supports the collection documentation and maintenance of functional requirements and modelling
4 Directs business process improvement projects for internal business groups aiming to improve business results Leads the design and testing of new or enhanced applications
5 Leads the implementation of systems and software Identifies and documents all system constraints implications and consequences of various proposed system changes Provides recommendations for addressing and resolving business issues
6 Performs user support processes and activities for the implementation of new or existing applications Leads the collection documentation and maintenance of functional requirements and modelling
7 Work closely with Business Product owner and FAS Sales Enablement team to understand requirements and business initiatives
8 Build good working relationship with International and Europe Tech teams to ensure close collaboration and alignment on delivery of business priorities
9 Guides and advises less experienced crew
10 Participates in special projects and performs other duties as assigned
Your Skills:
- Five years related work experience with two years of technical writing or business technology experience
- 2 years' experience implementing Dynamics 365 customer service projects
- Experience working in an agile team
- Excellent communication skills
- Experience with wider PowerPlatform capability and PowerBI beneficial
- Undergraduate degree or equivalent
- Strong analytical mindset with data driven decision making
- Experience shaping vision and integrating virtual assistants search and AI capabilities.
We are a Disability Confident Employer:
Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:
- Declare they have a disability, and
- Meet the minimum essential criteria for the role.
- Please opt in during the application process.
Make It Real (what does it mean for you):
- You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.
To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. - You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.
- You will be joining one of the World's Most Ethical Companies®, as recognised by Ethisphere® for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.
Why you should consider Capgemini:
Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.
About Capgemini:
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com