Business Analyst - LONDON

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Job Title: Senior Business Analyst

We are seeking a highly capable Senior Business Analyst to support the initiation and delivery of a Multinational Modernisation initiative. This strategic programme focuses on transforming global operations through data-driven appetite setting, accountable leadership, scalable technology ecosystems, and consistent service delivery.

Strategic Focus Areas

• S1: Appetite - Establish and launch a clearly defined, data-driven risk appetite across the business.
• S2: Accountability & Ownership - Define performance targets and embed accountable leadership and governance.
• S3: Tech Ecosystem (Int.) - Digitise workflows, integrate data, and enable scalable, flexible technology solutions.
• S4: Global Service Delivery - Implement global SLAs and governance for consistent, high-quality service.

Key Responsibilities

• Translate strategic objectives into actionable delivery plans in collaboration with project stakeholders.
• Define and execute analysis approaches, including deliverables, timelines, dependencies, and required inputs.
• Elicit and analyse business needs to produce high-quality requirements, use cases, and other BA deliverables.
• Lead and support workshops, interviews, and meetings to gather insights and drive alignment.
• Collaborate with other Business Analysts and stakeholders to ensure cohesive delivery across strategic items.
• Conduct stakeholder analysis and support engagement and communication planning.
• Work closely with architects (enterprise, data, solution) and technology specialists to align strategy and design with business needs.
• Assist in preparing and presenting outputs and progress updates to senior management.
• Contribute to knowledge management and continuous improvement initiatives.

Preferred Knowledge & Experience

• Experience in Multinational Insurance environments.
• Familiarity with Target Operating Model design and implementation.
• Hands-on experience with Microsoft Dynamics 365, Dataverse, Power Apps, Power Automate, and Power BI.
• Proficiency with JIRA and Confluence.
• Comfortable engaging with senior leaders and navigating complex stakeholder landscapes.
• Skilled in shaping initiatives and managing ambiguity.
• Experience with both Agile and Waterfall delivery methodologies.
• Understanding of complex IT ecosystems, enterprise architecture, and data integration.

About Capgemini

Capgemini is a global leader in business and technology transformation. With 340,000 team members in over 50 countries, we help organizations accelerate their digital and sustainable transitions. Backed by over 55 years of experience, we deliver end-to-end solutions powered by AI, cloud, and data, and supported by deep industry expertise. In 2023, Capgemini reported global revenues of €22.5 billion.Get the future you want