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Business Analyst

Job Description

Role: Business Analyst - Healthcare Technology
Contract: Permanent
Location: Nottingham, Beeston
Recruitment Partner: Kershia Broughton

Are you ready to make a difference? Join us at Boots as a Business Analyst in our dynamic Healthcare Technology team based in Nottingham, Beeston.

Here, you'll play a central role in delivering customer-centric solutions within our Healthcare Technology sector, focusing on Opticians and healthcare applications.

What you'll be doing:
In this pivotal role, you will:

  • Work collaboratively with business and Technology stakeholders to define, capture and prioritise requirements and create user stories, including functional, non-functional and technology operational requirements.
  • Plan your work alongside Project Managers and other team members for both Agile and Waterfall deliveries
  • Remove ambiguity by translating complex business needs into clear user stories - supporting delivery of a solution that aligns with the business objectives
  • Collaborate with a talented team of Business Analysts on large and complex projects to ensure alignment of vision, scope, and requirements.
  • Support the Lead Business Analyst in engaging with business functions to understand strategies and formulate product roadmaps.
  • Assist test teams and project managers in evaluating and prioritising defects.
  • Represent business requirements throughout the project lifecycle, ensuring customer needs are at the forefront of our initiatives.

Key responsibilities:

  • Define, capture, and prioritise backlog requirements and create user stories.
  • Analyse business requests and identify options for improving systems and processes.

What you'll need to have (our must-haves):

  • Demonstrable experience as a Business Analyst with accountability for multiple large scale projects, simultaneously.
  • Excellent interpersonal skills for managing and collaborating with stakeholders.
  • Detail-oriented with a focus on delivering optimal customer solutions.
  • Ability to handle multiple projects and work independently.
  • Experience in both Agile and Waterfall software delivery environments.

It would be great if you also have:

  • Experience as a Product Owner, Product Manager, or Agile Business Analyst.
  • Background in fast-paced environments such as Opticians, healthcare, pharmacy, or retail.
  • Recognised qualification in business analysis.

Where your brilliance can take you:
At Boots, we believe in your potential. You'll have the opportunity to learn something new every day and use your voice to shape progress. With supportive managers and a culture that champions inclusion, you'll be empowered to take ownership of your development and drive your career forward.

Rewards designed for you:

  • Boots Retirement Savings Plan (up to 12% company contribution)
  • Generous employee discounts for you and a family member
  • Enhanced maternity/paternity/adoption leave pay
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only.

A bit about us:
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

What's next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

We hope to hear from you soon.
Be brilliant with Boots.

#SeeWhatsPossible

Business Analyst

Nottingham, UK
Full-Time

Published on 16/04/2026

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