Branch Manager

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The Company

Founded in 2001, Total Plumbing Supplies is an independent plumbers' merchant supplying to both trade and public customers in Dorset, Somerset, Wiltshire and Devon.

At TPS, we have a deep respect and appreciation for our customers. We strive to serve their needs for quality plumbing, kitchen and bathroom supplies every day from our five branches in Axminster, Chard, Frome, Honiton and Shepton Mallet, with over 65 employees supporting our vision to be the best local merchant to do business with.

The desire to serve our customers has been the driving force behind our growth and our strategy. We are dedicated to our people and supporting our local communities. From our Branch Support Centres to the employees throughout our branches, every individual plays a role in helping ensure the business' success.

Total Plumbing Supplies is proud to be part of the Independent Builders Merchant Group (IBMG). IBMG is the largest independent merchant group in the South of England operating through five core divisions (Builders Merchants, Timber, Plumbing & Heating, Roofing and Electrical), primarily serving trade customers with an extensive range of products. IBMG has over 180 branches extending from Penzance to Margate, generating revenues in excess of £650 million and are supported by over 2,200 colleagues.

The Role

Due to the continued success and expansion of our business, we have a fantastic opportunity for a new Branch Manager to manage and motivate the sales team and be accountable for the day-to-day operations of running our Frome branch

The ideal candidate would need to have previous management experience and be able to manage the Branch. Naturally, you would also need to have a good awareness and understanding of the local marketplace and its competitors.

The Responsibilities

• Maximise branch contribution through profitable sales and the control of branch overhead expenses in line with company policy.
• Motivate and manage staff to ensure the branch can meet and exceed customers' expectations in terms of the efficiency and standard of service provided.
• Develop and maintain a branch business plan with the aim of maximising sales and margin.
• Ensure active compliance with Legislation/Company/Health and Safety Procedures & Policies.
• Work effectively as part of a team promoting the company's vision, values and aspirations at all times.
• Develop and maintain the branch business plan to actively increase sales opportunities for existing, new and lapsed customers in order to maximise sales and margin.
• Build and maintain effective working relationships with customers to ensure ongoing profitability.
• Maintain awareness of competitor activity and promotions.
• Ensure staff understand and achieve identified sales and margin targets.
• Proactively manage customer price files to provide maximised service levels to customers and minimised loss of profit to the business.
• Strive at all times to maintain and develop productive and effective relationships with suppliers and customers.
• Develop effective relationships with staff to create a team work environment.
• Communicate all relevant key information across the business as appropriate.
• Communicate ideas for enhancing sales, margin or business efficiencies.
• Ensure that all staff are treated with dignity and respect at all times.

The Requirements

• Branch Management experience
• Full UK driving licence
• Experience in a similar roles

The Hours

Monday to Friday 07:30 - 17:00 and alternate Saturdays, 08:00-12:00

The Rewards

Joining us means joining the leading and largest Independent Builders' Merchant in the South of England. We provide training, support, and opportunities for career progression through our commitment to creating a great work environment where you're encouraged to be and do your best.

You'll be joining a friendly and welcoming team. We offer an excellent benefits package which includes a competitive salary, pension, bonus scheme, employee assistance programme, perks membership and staff discount.