Borough Director - Kensington & Chelsea

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Detailed job description and main responsibilities

The role is the most senior Borough Operational Manager, jointly accountable with the Clinical Director, for the provision of mental health and learning disability services.

This role will lead and deliver the operational management of services ensuring oversight of transformation plans in line with the Trust model and Long-Term Plan.

Strategically this role will lead mental health in relevant Trust and partnership forums, and in particular leading CNWL's representation in the place-based partnerships at borough level.

The post holder will be expected to demonstrate a personal commitment to fairness and will focus on ensuring fairness in all that we do. This is not limited to but includes service delivery and people management, ensuring that process, resource allocation and availability of opportunity operate in a transparent, consistent and non-discriminatory ways.

The post holder needs to work as a dynamic, innovative leader using a positive, strong influencing style to ensure services are run effectively and to budget, ensuring that the Trust is portrayed in a positive and collaborative manner. Key responsibilities include positive relationship managements with a range of stakeholders that exist with all local carer and user groups. The role will support the Leadership and Divisional Management Team in the agreement and delivery of strategic and operational service plans for Mental Health and Learning Disability Services in the Borough.

Person specification

EDUCATION and QUALFICIAITONS

Essential criteria

• Professional Qualification or Degree in management and leadership
• Evidence of ongoing professional development, particularly in leadership
• Post Graduate Degree in Leadership or equivalent years of experience

Desirable criteria

• A relevant professional qualification OR equivalent experience

PREVIOUS EXPERIENCE

Essential criteria

• Sufficient recent senior management experience encompassing operational leadership and relevant post graduate degree.
• Significant experience of managing complex change including public consultation.
• Substantial budget management experience
• Significant experience of managing and motivating diverse and multi- professional teams, transforming cultures
• Experience of representing services at a senior level and with other agencies
• Demonstrable experience of effective partnership working with other organisations at a senior level
• Significant experience of service transformation, care pathways and new models of care
• Experience of involving service users and carers in service redesign and improvement

Desirable criteria

• Negotiated contracts/ worked in partnership with other mental health Trusts / primary care services / voluntary sector
• Experience of tendering new services

SKILLS, KNOWLEDGE, ABILITIES

Essential criteria

• Working knowledge and understanding of present health policy in relation to services provided by the Trust and expectations of stakeholders
• Understanding of negotiation processes and ability to lead or contribute in contract negotiation
• Excellent understanding of NHS Quality agenda and regulation
• Excellent communication and negotiation skills
• Excellent presentational skills
• Ability to demonstrate knowledge and expertise in managing and performance
• Excellent and proven negotiation/influencing skills
• Excellent communicator
• Excellent report writing skills
• Ability to analyse and interpret complex information with ability to formulate required plans in response
• Evidence of developing long term direction and of translating vision into practice
• Ability to communicate complex information to diverse audiences
• Evidence of anticipating problems, appraising risks, considering overall Implications and making effective and possibly difficult decisions.

ATTITUDES, APTITUDES and PERSONAL CHARACTERISTICS

Essential criteria

• Track record and able to demonstrate political acumen
• Entrepreneurial attitude
• Innovative and strategic thinker
• Politically astute, able to prioritise and make things happen
• Energy, enthusiasm and resolve
• Demonstrable commitment to involving/consulting service users/carers
• Demonstrable ability to manage, and to promote diversity in day to day practice of self and others
• Able to influence others, including service users and carers, in service planning and delivery
• Able to work flexible hours

Other

Essential criteria

• Must be able to travel to all areas across all areas of the Trust

CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.

Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.

We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. See attached Staff Reward and Wellbeing Handbook detailing our benefits, discounts and wellbeing initiatives for staff.

Become part of our team. We care for you as much as you care for others.

CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.

Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.

Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.

If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• K&C Borough Director JD and PS (PDF, 336.2KB)
• Candidate Pack (PDF, 977.7KB)
• CNWL Staff Networks (PDF, 320.0KB)
• CNWL Values (PDF, 182.9KB)
• CNWL Reward and Wellbeing Handbook 2020 (PDF, 1.1MB)
• CNWL Staff Charter (PDF, 684.7KB)
• CNWL Culture SCARF Behaviour Framework (PDF, 710.2KB)