Block Manager - 12 Months FTC (0883)

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About Sage Homes

Sage Homes is an innovative Blackstone and Regis business addressing the housing crisis in England by making good homes affordable for people across the country who need them.

Since 2017 we have delivered around 17,000 new homes across affordable rent, shared ownership and social rent for individuals and families. In 2021 Sage Homes became the largest provider of new affordable housing in England, and we continue to deliver high quality affordable homes across the country.

We have invested more than £3 billion into high-quality affordable housing. Our entrepreneurial spirit combined with our technical expertise has got us to where we are today and will enable future sustainable growth.

About the role:

Join Sage Homes as our Block Manager, where you'll play a key role in stabilising and transforming our intensively managed blocks, helping deliver safe, well-managed homes. This is a 12-month fixed-term contract offering the opportunity to make a meaningful impact in a fast-moving, customer-centred environment.

This role is based from our London (Covent Garden Office) 3 days per week, there will also be travel required to the blocks.

Key Responsibilities:

• Act as the operational lead for allocated blocks, ensuring services meet contractual, regulatory and Sage standards.
• Coordinate day-to-day management, resolving issues that prevent effective business-as-usual operations.
• Oversee compliance, including lease obligations, building safety and audit-ready record keeping.
• Lead contractor and managing-agent performance, ensuring quality, value for money and timely action.
• Manage repairs, planned maintenance and major works programmes, supporting governance and Section 20 processes.
• Provide clear, structured updates to stakeholders, escalating risks and driving continuous service improvement.

About you

We're looking for someone who is confident working in a compliance-driven environment, brings professionalism and resilience, and shares our passion for delivering safe, well-managed homes. You will bring:

• Experience in residential block management, including strong knowledge of leases and service charges.
• A proactive, solutions-focused approach with excellent organisational skills.
• Strong communication skills, including the ability to produce clear reports and engage with residents and stakeholders.
• Confidence managing contractors, agents and suppliers to deliver high-quality outcomes.
• Solid understanding of building safety, health and safety, and compliance frameworks.
• A calm, customer-centred approach when handling sensitive or complex issues.

We are committed to ensuring you have the best career here at Sage. As well as regular support and guidance from your manager you can expect to receive a variety of learning and development opportunities to support you as you grow within our business. This includes internally and externally delivered development programmes and opportunities to study for professional accreditations and qualifications.

Culture and benefits:

At Sage Homes, we want to empower diverse, ambitious people to thrive. We are fast-paced and inclusive, and encourage our people to use their passion, curiosity and inventiveness to help us create safe places for our customers to flourish.

To make sure our colleagues feel welcome and cared for, we provide a suite of excellent benefits, including:

• 25 days holiday, and an additional day for every year's service (up to five years)
• Annual discretionary bonus scheme
• A health cash plan, with financial support for a range of options including physiotherapy, opticians, dental and private online GP sessions
• Study support package, helping you achieve your personal and professional development ambitions
• Workplace Pension - matching personal contributions up to 5%
• Cycle to Work scheme, helping you save up to 40% on a new bike and accessories
• Electric car scheme, enabling you to rent a brand-new electric car at low-cost payments
• Wellbeing support through MyndUp
• Two days' paid volunteering leave a year, allowing you to support causes you care about
• Charity fundraising support, with match-funding up to £1,000 for good causes

We believe that investing in our people is key to our success. Our benefits are designed to support your well-being, professional growth, and work-life balance, ensuring you feel valued and empowered to make a difference every day.

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