BI & Performance Manager

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Detailed job description and main responsibilities

The post holder will be accountable for the delivery of BI & Informatics and will be supported by a team of analysts

The post holder will ensure that high quality data and intelligence is provided, interpreted and investigated to support service planning, management, delivery and transformation through designated Trust programmes. The postholder will be responsible for the production of appropriate forecasting and modelling which will enable the Trust to respond accordingly to the patients and communities we serve. They will also be responsible for ensuring the Trust reporting supports the national requirements, including submissions of statutory/NHS returns ensuring data is both accurate and timely.

P&I are undertaking new opportunities at a national level across areas such as health inequality, waiting list management and system wide working. Most notably, working innovatively to develop the 'Health Equity and the Right to Treatment' (HEARTT) tool which culminated in being awarded the 'Innovation and Improvement in Reducing Healthcare Inequalities Award 2022' at the prestigious Health Service Journal (HSJ) Awards. In addition, P&I were also awarded the 'Best Healthcare Analytics Award 2024' for work undertaken across process mining and generative AI within both Outpatients and Theatres. International success has also recently been recognised with P&I winning 'Top Internal AI Implementation' from the 2025 Tech Innovation Cube Awards.

• Be accountable for Trust wide and programme information to support operational colleagues in the management and development or transformation of their services.
• Carry out complex analysis to support Trust staff at all levels, offering guidance and interpretation to ensure the analysis is both appropriate and useful. Producing comparisons, trends, summary and narrative and investigating any areas requiring further investigation, ensuring analysis methodology is documented and a systematic approach is taken.
• Be accountable for production of information in support of the Trust in an accurate and timely manner.
• Provide advice and specialist knowledge to define Trust wide and external information requirements and establishing appropriate reporting mechanisms.
• Utilise experience, knowledge, judgement and skills to develop and improve information reporting systems for operational and strategic monitoring of patient information in line with National data requirements and definitions. This will be achieved using a variety of reporting tools and a combination of advanced procedures in MS Excel and SQL Server.
• Take an information lead in the implementation of new national requirements and management of associated reporting. Ensure that colleagues throughout the Trust are aware of the relevant guidance.
• Be accountable for the design, development and implementation of new data collection systems to process and deliver data and information as required.
• Be accountable for the provision of analysis to support external agencies.
• Take a proactive role in the dissemination of waiting list guidance, offering expertise and support to colleagues as required.
• Be accountable for the production of appropriate forecasting using modelling and statistical techniques involving a variety of data currencies such as waiting lists, demographics and activity, including the production of detailed monthly profiles and plans, updating and refining analytical models as required.

For further details of the role please see the attached job description.

Person specification

Qualifications

Essential criteria

• See supporting documents

Desirable criteria

• See supporting documents

Experience

Essential criteria

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Desirable criteria

• See supporting documents

Knowledge

Essential criteria

• See supporting documents

Desirable criteria

• See supporting documents

Skills

Essential criteria

• See supporting documents

Desirable criteria

• See supporting documents

Commitment to Trust Values and Behaviours

Essential criteria

• See supporting documents

To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trust's Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust's Values and Behaviours which can be accessed on the right side of this page under the job description.
The Supporting Information Section in your application should therefore reflect your understanding of the Trust's Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

The Trust is committed to Equal Opportunities within the workplace. All vacancies will be considered for Job Share unless otherwise stated. All applicants who have a disability and who meet the minimum criteria for the job will be interviewed. Where a post has an overwhelming response, this Trust may use random selection in order to reduce numbers to interview, any disabled applicants will automatically be guaranteed an interview and will be exempt from this process.

In submitting an application form, you authorise University Hospital Coventry & Warwickshire NHS Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you, including Occupational Health data (inoculations and screening tests). This data will be transferred using NHS Electronic Staff Record and third-party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post.

UHCW NHS Trust, by virtue of its Green Plan, is committed to ensuring that the way we provide services minimises the impact on the environment and the future health of the public e.g. zero waste to landfill, reducing our carbon footprint and increasing our recycling and reuse percentages.

If you are successful at interview you will receive a conditional offer of employment and we'll ask you for information so that we can carry out pre-employment checks. You must successfully complete all pre-employment checks to progress to a final unconditional offer.

We must confirm the identity of our staff and their right to work in the United Kingdom. We will ask you to submit proof of your identity and right to work documents via a secure digital platform approved by the Home Office, named TrustID. Alternatively, you may be asked to attend our office with original documents.

Depending on you level of exposure with patients you may be required to undertake a Standard or Enhanced DBS. The cost of this check will be charged to you and will be deducted from your salary over the first 3 months of employment at the current rate.

All correspondence will be sent by email; please check your account regularly including your Junk/SPAM folders

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Job Description and Personal Specification (PDF, 440.4KB)
• Performance & Informatics - Information Pack (PDF, 503.1KB)
• Welcoming Candidates with Disability (PDF, 98.9KB)
• Candidate Information (PDF, 291.8KB)
• How to complete an application form & Values Fact Sheet (DOCX, 874.6KB)