Bereavement Services Manager

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Job Description

CContract Type: Permanent

Working Hours: 37

Worker Type: Hybrid Worker

Salary: Starting Salary is £56,730 (Level one) rising to £60,125 'pro rata for part-time'

Location: Wilford Hill, City Wide

We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more...

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

As Bereavement Services Manager, you will be responsible for the strategic leadership and operational management of bereavement services across Nottingham. You'll lead a dedicated team to deliver respectful, efficient, and cost-effective services that meet the needs of our citizens and align with the Council's values and priorities.

You will also play a key role in identifying and securing new commercial opportunities, managing service contracts, and ensuring high standards of performance and customer satisfaction.

Key Responsibilities

• Lead the development and delivery of bereavement services, including crematorium, cemeteries, and public health funerals.
• Lead the consistent and effective implementation of performance management and service standards to ensure compliance with statutory obligations.
• Drive commercial growth through innovative partnerships and income-generating opportunities.
• Ensure compliance with legal and environmental standards, including the Public Health (Control of Disease) Act 1984 and Environmental Protection Act 1990.
• Promote equality, diversity, and inclusion across all services.
• Collaborate with internal and external stakeholders to support transformation projects and continuous improvement.
• Lead SHEQ (Safety, Health, Environment, and Quality) reporting and planning in conjunction with the Divisional SHEQ Manager.

About You

The ideal candidate will have:

You will be an experienced service leader with:

• A proven track record in managing complex services and delivering outcomes.
• Strong commercial acumen and analytical skills.
• Experience in leading high-performing teams and fostering a culture of empowerment and resilience.
• A commitment to equality, diversity, and inclusion.

You can find the job description for this post here

Please submit an application explaining how you meet the criteria, clearly articulating how you will fulfil the role and what positive contribution you feel you will bring to the service. Your application should be no more than four sides of A4.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Ken France Head of Fleet & SHEQ Services, by email at kenneth.france@nottinghamcity.gov.uk

Closing Date: 21st September 2025

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: w/c 6th October 2025

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.

About Us

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.

In addition to working within a great team and a competitive salary you will have access to:

• 26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually
• Access to a generous, defined benefit pension scheme offering 17.9%
• Smart Working - to support your work life balance
• Health and wellbeing benefits including access to our Employee Assistance Programme
• Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.

We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes.

We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.