Associate Director - Technology Strategy, Vision & Architecture (Technology, Media & Telecommunications)

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Job description

Connect to your Industry - Technology, Strategy, Vision & Architecture

Our leading architecture group TSV&A (Technology, Strategy, Vision & Architecture), is positioned at the crucial intersection of business, technology, and industry to help our global clients reimagine their business through the latest technological advancements, solving our clients' most complex business and technology problems and accelerating their IT modernisation and digital transformation journeys.

TSV&A is responsible for assisting our global clients in answering their most challenging problems using 5 key pillars:

• Innovation & Tech Futures : Explore the latest technologies & build practical use cases in a hands-on approach, helping our clients reimagine their business.
• Enterprise & Business Architecture : Translate business vision into technology strategy to ensure foundational capabilities are in place.
• Transformation & Programme Architecture : Harnessing our expertise in EA & SA to set the strategic vision, create the blueprint for change as a precursor to driving delivery across programmes with complex interdependencies.
• Solution Architecture : Develop blueprints to implement a tailored solution that fulfils the strategy and provide technical assurance. Linking into Cloud, cyber, integration and much more.
• Architecture Acceleration & Transition: Provide guidance and support to establish, run and transition our clients' Enterprise Architecture function by developing our Agile Architecture PoV and Architecture function in a Box.

We are responsible towards our clients in formulating their vision, strategy, Technology perspectives and outputs. Our recent perspectives and outputs include:

• Tech Trends 2025
• 2025 technology industry outlook
• Generative AI and the labour market: A case for techno-optimism
• The new CIO: Business-savvy technologist
• TMT Predictions 2025: Bridging the gaps

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other , foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most .

Connect to your opportunity

Our Tech, Strategy, Vision & Architecture (T S V&A) operating unit in the UK is growing and we are looking to hire experienced individuals to be part of a team delivering high-quality consultative services in a dynamic and growing marketplace. You will have the opportunity to become a key member of this team, working with not only some of the largest global companies, but some of the newest and most entrepreneurial businesses too.

This exciting role will involve the following:

• Drive large, complex and innovative transformation programmes through the development and delivery of technology architecture.
• Combine strategic thinking, advisory skills, and hands-on architecture leadership to advise CxOs of some of the biggest and well-known Consumer brands globally
• Lead teams that deliver technology strategies and technology roadmaps
• Advise CTO/CIOs and board stakeholders on future technology investments and innovative technology solutions
• Lead definition and delivery of the client's architecture vision, as well as effective architecture options analysis & design decisions.
• Lead definition and execution of the client's architecture management, governance and assurance process.
• Lead the development of architecture methods and collateral to build architecture community and capability.
• Use architecture knowledge and skills to support business development, build external eminence and lead the planning and running of architecture learning and development initiatives.
• Lead large client engagements, with a strong market trends awareness around the architecture, digital technologies, and cloud platforms.
• Create propositions driving business development activities in the Consumer industry.
• Provide mentorship and build competence in TSV&A team in the areas of Consumer industry domain.

Connect to your skills and professional experience

For Associate Director grade, you must demonstrate experience in:

• Strong understanding of Technology, Media, and Telecommunications (TMT) businesses, knowledge of the evolving market/industry trends and underlying architecture for enablement, as well as relevant regulatory requirements (e.g., data privacy, content regulation, competition law).
• Identifying, leading, closing, and supporting sales opportunities in the TMT technology market or digital transformation market within TMT, with a strong network of contacts across clients and the industry.
• Proficiency in software development lifecycle (SDLC) and demonstrates depth and breadth in at least 6 of these domains: Applications, Data, DevOps, Enterprise Architecture, Infrastructure, Machine Learning/AI, Platforms, Security, Integration, Business Architecture.
• Demonstrated experience in large-scale transformation programmes within the Technology, Media, and Telecommunications sectors.
• Experience in providing advisory services to Board-level and C-suite stakeholders.
• Experience working with relevant enterprise applications, including Enterprise Resource Planning (ERP) and financial management systems, Enterprise Content Management (ECM) systems, Workflow / Business Process Management (BPM) applications, and core operational platforms (e.g., content ingestion and distribution systems, network provisioning, billing and order management systems). This includes understanding their integration with customer-facing front-end systems such as e-commerce platforms and customer portals, and the supporting technology stacks, including cloud-native architectures and microservices.
• Demonstrated experience of using new generation technology for digital TMT clients, with a focus on how these technologies underpin and transform mid and back-office functions while impacting front-end delivery. This includes leveraging cloud technologies (PaaS/SaaS) for scalable infrastructure and operational efficiency; adoption of data analytics for operational intelligence, network optimisation, and predictive analytics on resource utilisation; and zero trust security architecture to protect sensitive and personal data across the entire technology landscape.
• Build external and internal eminence by contributing your thought leadership (e.g., by speaking at industry events or publications).

While the role requires the ability to operate as an Enterprise Architect across the diverse Technology, Media, and Telecommunications (TMT) sector, our architects are expected to have strong distinguishing specialisms in one of the areas that allows them to operate as a programme delivery architect as well as an enterprise-wide architect. The candidate therefore should have depth of expertise in one of the following specialisms.

• Expertise in delivering the architecture and design for critical enterprise systems, ensuring operational efficiency, scalability, and compliance across TMT organisations. This includes:
  • Enterprise Resource Planning (ERP) and Financial Management Systems, including general ledger, accounts payable/receivable, and revenue recognition tailored for TMT business models (e.g., subscription, advertising, project-based).
  • Billing & Revenue Management (BRM) systems, encompassing complex rating, charging, invoicing, and subscription lifecycle management.
  • Network Management Systems (NMS), Service Orchestration, and Infrastructure Management platforms for telecommunications, cloud, and data centre operations.
  • Digital Asset Management (DAM) and Content Ingestion/Workflow systems, focusing on the enterprise processes for managing, storing, and preparing content for distribution.
  • Expertise in delivering the architecture and design for large-scale platform modernisation, system integration, and data migration programmes within TMT, ensuring seamless data flow and process automation.
• A solid understanding of how enterprise systems integrate with and enable customer-facing front-end applications (e.g., CRM, CMS, e-commerce platforms), ensuring data consistency and operational support for digital products.
• Expertise in architecting solutions for AI/Machine Learning operations (MLOps), focusing on the infrastructure, data pipelines, and deployment mechanisms for AI models that support back-office automation and intelligent operations.

Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise, and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we'll make an impact that matters.

Enterprise, Technology and Performance

Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"I enjoy helping client analyse their capabilities through an Architecture and Strategy lens as it represents what the business can deliver and where they want to be." - Jen, Technology & Transformation

"I very much enjoy the challenging nature of my work, and the unique opportunities we have to lead change across industries. A great bonus - I usually work with a team of passionate, fun, and driven people who come from diverse backgrounds and experiences, but all strive to make a meaningful impact and to learn from each other." Kieran, Technology & Transformation

"Being in a position to be able to challenge, influence and support our clients in solving complex problems such as M&A and Net Zero with technology at the centre, is a huge motivating factor." - Sharbanee, Technology & Transformation

Our hybrid working policy

You'll be based in one of our UK offices with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level .

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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