Beauté Prestige International Assistant Boutique Manager - Bicester (37.5 Hours)
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Beauté Prestige Assistant Boutique Manager
Shiseido Group
Reports to: Area Sales & Education Manager Beauté Prestige International
Job Location: Beauté Prestige International, Bicester Village
Contract type: Permanent Contract, 37.5 hours per week over 5 days
MISSION
As an Assistant Boutique Manager you will support the Boutique Manager in leading your team and managing your store in all that the Shiseido Group stands for, inspiring and motivating them to be the best they can, every day. As a Group we are formed of many luxury beauty brands that are fast growing within the industry. This is an incredible opportunity for an experienced leader to lead and inspire a team, but to also join an incredible group network of brands, where developing our people is at the heart of our business.
ABOUT SHISEIDO GROUP
Our mission : Beauty Innovations for a Better World
Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?
Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market.
To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams
1. Leverage our unique portfolio of Beauty brands across all 3 categories
2. Stay agile and capture new retail opportunities
3. Customer-driven decisions
4. Create a great place to work in Beauty
Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally.
Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome.
We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.
Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.
ABOUT SHISEIDO BRAND
Recently voted as No5 most trusted brand in Health & Beauty worldwide, Shiseido has defined the concept of beauty and spread its knowledge and power across the world. Heralding an army of devoted followers, we feel that by inspiring empathy, beauty can become a positive force in the world, and guide the next generation boldly into the future.
ABOUT CLE DE PEAU BEAUTE
Clé de Peau Beauté, the premier luxury skincare and makeup brand from Shiseido Cosmetics, was founded in 1982 as the ultimate expression of elegance and science. Forever guided by exquisite aesthetics and intelligence, Clé de Peau Beauté has instilled its products with modernity, enchantment, and dynamism to emerge as an industry leader in delivering radiance so remarkable, it emanates from within.
ABOUT DRUNK ELEPHANT
We are committed to using only ingredients that either directly benefit the health of the skin or support the integrity of our formulations. We never take into account whether something is synthetic or natural, instead choosing ingredients based on biocompatibility.
ABOUT NARS
Created in 1994 in New York by visionary makeup artist François NARS, NARS Cosmetics is one of the leading and most respected brands in the world of makeup artistry.
ABOUT DESIGNER FRAGRANCES
Shiseido Group's fragrance brands are a collection of luxurious and exciting fragrance brands, which are amongst the leaders in the UK market. From the sensual and effortless delicacy of Narciso Rodriguez; the intriguing mix of natural and sophistication in Issey Miyake to the unique, innovative collection from the extraordinary perfumer, Serge Lutens.
MAIN RESPONSIBILITIES
Using your management experience you will work closely with the Boutique Manager to lead the team to offer exceptional service, which is at the heart of all that the Shiseido Group stands for. You will ensure that the Boutique offers our customers the ultimate premium experience at all times. Leading by example, you will educate the customer and share product knowledge to achieve all of your sales goals. You will have a natural talent in building meaningful connections with colleagues and customers, and find innovative to develop opportunities that will develop a new community of customers within our brand new store. With your passion you will help to drive the Business, supporting the Boutique Manager with setting objectives for the store and driving sales, whilst ensuring that the day to day running of the store is perfect.
We will provide you with all the training and development so that you become a true ambassador of our brands. You'll be motivated and goal orientated, always ready to learn new skills and further your abilities and creativity. Bicester Village can get incredibly busy during peak times so we expect you be able to be reactive as well as proactive, and go out of your way to help drive your team.
PROFILE
- Retail Management experience, preferably within the Beauty Industry
- Experience in coaching and leading a team
- Understanding of KPIs and able to drive these across a team/business
- Ability to influence and build external and internal relationships.
- Demonstrable retail sales experience
- Excellent Communication and Customer Service skills
- Ability to work independently and as part of a team, within a fast paced environment
- Self-motivated and results driven
- Flexibility to work key trading hours
- Alignment with the group's "Trust8" working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
The benefits you'll love...
30 days holiday, including bank holidays, increasing with service
Generous discretionary commission scheme
Contributory pension scheme - 5% employer contribution
Generous product allocation & discount
Enhanced parental allowance
Life Assurance up to x2 your salary
Employee referral bonuses
Access to Retail Trust
Annual performance and development reviews so you know your career is going in the right direction
POSITION REFERENCE NUMBER: 14282