Band 8c Senior Operations Manager (RF Site - Network Services)

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Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers' money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Click here to view our video Welcome to the Royal Free
Click on the logo below to see the video of the Royal Free London NHS Foundation Trust values

Job overview

We are looking for an ambitious and talented operational leader with a track record of developing services and building great teams. This post is an excellent opportunity for an aspiring Divisional Director of Operations to support operational delivery and performance with a wider responsibility within a Divisional Leadership Team. You will support the strategic direction of network services division including breast, plastics, ophthalmology and dermatology services and work across organisational boundaries, you will be passionate to improve and redesign services to deliver excellent patient care. You will be an engaging leader with a flexible style who can engage and motivate staff across a wide portfolio of areas and understand what it takes to run a successful team. In return this post offers close working with, and support from, the Divisional Leadership Team and the peer Divisional Leadership Teams along with opportunity to contribute to or lead large scale transformation projects.

Main duties of the job

In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to this advert.

The Senior Operations Manager will have operational responsibility for the Division to ensure that all operational performance targets including cancer, RTT, finance, workforce and service improvement targets are achieved. The post holder will actively contribute to service integration and to the development of services in the Division and where appropriate the wider health and social care system.

Working for our organisation

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow link https://www.royalfreelondonjobs.co.uk/

Detailed job description and main responsibilities

Full details of the job and responsibilities of this role are in the job description attached. If you have any questions please contact the recruiting manager.

Person specification

Royal Free World Class Values

Essential criteria

• Demonstrable ability to meet the Trust Values

Qualification

Essential criteria

• 1 st degree or equivalent
• Management qualification
• Evidence of continuing personal development

Desirable criteria

• Post graduate qualification

Experience

Essential criteria

• Substantial senior management experience, in the NHS or equivalent
• Evidence of leading and managing change within a complex environment
• Strategic planning and project management
• Managing large and complex budgets
• Managing a cross-site, complex function

Aptitudes

Essential criteria

• Ability to work under pressure and flexibly in a dynamic environment
• Diplomatic style
• Attention to detail

Skills and Knowledge

Essential criteria

• Leadership of a multidisciplinary team and delivering to deadlines and within resources.
• Significant acute operational management experience in a complex healthcare organisation
• Management of staff
• Effective communication skills
• Service planning and project management
• Broad understanding of the NHS and key policy issues which effect performance
• Significant complex budgetary management
• Demonstrates excellent negotiation skills
• Ability to achieve effective team working within the division and across divisions
• Numerate, IT literate, analytical and able to use business intelligence effectively. Demonstrate advanced influencing and negotiation skills

Desirable criteria

• Aptitude to engage in constructive collaboration with internal and external stakeholders to achieve success through partnership

• Covid-19 Vaccination

  Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
  We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.

• AT* - Apprenticeship Training. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
• By applying for this role, you accept if successful, that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Therefore we require you to complete your stat and Man e-learning modules prior to joining our organisation.
• If you are an EU/EEA citizen who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.
• Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system.
• If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a "selfie" using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
• The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
• The Trust will request a DBS (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.
• By applying for this post you are agreeing to Royal Free London NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
• Please be aware of scams - unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.

Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

Please note:

• Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification
• Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
• Interview arrangements will be communicated via email so please check your email regularly following the closing date.

Please be advised that due to exceptionally high demand, all Royal Free accommodation is at full capacity and waiting lists are being held. Average waiting times are 12 months. Please do not rely on Trust accommodation when you commence your role and ensure you investigate alternative accommodation for your arrival.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Senior Operations Manager (PDF, 344.4KB)
• Senior Operations Manager (PDF, 344.4KB)
• Functional requirements (PDF, 111.5KB)
• Corporate, Admin & Clerical, Other - benefits, about RFL, values and governing objectives (PDF, 935.8KB)