Band 7 Secondment - Clinical Lead/ Deputy Manager

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We have been working together in a Partnership between Barnet, Enfield and Haringey Mental Health NHS Trust and Camden and Islington NHS Foundation Trust for some time, with a single Chair and Chief Executive since 2021 and single Executive Team since 2022. We launched our North London Mental Health Partnership Strategy in May 2023 and in July 2023 our Boards agreed that coming together to create one new Trust is best for our service users, our staff and our local communities. Subject to final approvals, we will be formally established as one new Trust on 1 October 2024.

Our new trust website is: Home | North London Mental Health Partnership

Job overview

JOB SUMMARY:

An exciting opportunity has arisen within Enfield Crisis Resolution Home Treatment Team (ECRHTT) for a Band 7 Clinical Lead/Deputy Manager secondment post.

The Enfield CRHTT is a 24 hour per day, 7 day per week service which provides urgent care for people experiencing mental health crisis as an alternative to hospital admission. The team views crisis as meaningful, a crossroads in someone's life. We draw on several different models to understand this including family/systemic perspectives and the recovery model. The CRHT is crucial in delivering urgent crisis resolution assessments and treatment for service users by assessing their needs and caring for them in the least restrictive environment. The service will also ensure effective gatekeeping of all service users referred to the service for admission to Hospital. The post holder will ensure a high-quality responsive service to service users and referrers.

Main duties of the job

Key Responsibilities:

To manage the single point of contact of referrals for people who are in mental health crisis within the London boroughs of Barnet Enfield and Haringey.

1.1 Have managerial accountability for the delivery of quality service for users of the ECRHTT

1.2 Participate in the recruitment, selection & retention of staff

1.3 Managing CRHTT roster to ensure CRHTT is adequately staffed from within agreed establishment.

1.4 Assist team manager with line management and budgetary responsibility for clinicians and admin staff working in CRHTT

1.5 Be responsible for effective clinical and managerial communication systems to, from and within the CRHTT.

1.6 Ensure effective Triaging and screening of referrals and management of inappropriate referrals.

1.7 Provide expert clinical leadership to ensure a high standard of service to referrers and guidance to CRHTT

1.8 Work Closely and alongside all trust inpatient wards, DIT, Patient Flow, Psychiatric Liaison Teams and community services to ensure the best use of resources

1.9 Work in partnership with the Internal Teams across the Trust as well as external referrers

1.10 Liaising with professional external referrers and developing relationships e.g., GP's, police etc.

1.11 Ensure that there are effective support and supervision processes for staff working in ECRHTT

1.12 Ensuring that there are robust Clinical Governance processes in CRHTT

Working for our organisation

Working for North London Mental Health Partnership

The partnership between Barnet, Enfield and Haringey Mental Health NHS Trust (BEH) and Camden and Islington NHS Foundation Trust (C&I) is going from strength to strength since it was originally established in 2021 forming the North London Mental Health Partnership.

Why choose to join the Partnership?
• We believe that by working together, our two Trusts can achieve more for the residents of North Central London and our patients than we can by working apart.
• Deliver the best care using the most up-to-date practise in supporting those with mental health illnesses.
• Transforming and creating a positive environment for our service users, staff and visitors.
• Creating and working together to become a great place to work for all our staff.
• We offer flexible working, a wide range of health and wellbeing initiatives, NHS Pension and so much more.
• Generous Annual Leave Allowance
• NHS Discounts in a large variety of retail stores and services.
• We have excellent internal staff network support groups.

The postholder will need to be comfortable working in an environment of complex matrix management arrangements and will at all times behave and align with our Trusts' values and cultural pillars:

Detailed job description and main responsibilities

The Clinical Lead/Deputy team manager post is central to delivering development and effective operational management of the CRHTT.

The post holder will be expected to collaborate closely with the Team Manager, Service Manager, Consultant Psychiatrist and Psychological Therapies Lead.

The post holder is accountable for supporting the team manager with the allocation, deployment, prioritization and delivery of the service and for implementing and reviewing systems, policies, standards and procedures that ensure the provision of high-quality services within frameworks agreed by the Trust.

The post holder will work closely with the Team Manager to maintain the day to day running of the service, providing senior clinical input and support to the team, playing a key role in building internal and external interfaces with the Acute Inpatient wards, Psychiatric Liaison Teams, the AMPH service, Core Teams, the MHCAS , and contributing to the ongoing development of the Crisis Telephone Service to further improve patient experience and outcomes.

As a Clinical Lead/Deputy Manager, you will provide and develop a working environment and culture of trust, openness and effective team working, which fosters high morale, commitment and optimum performance among all staff and promotes their well-being, professional and personal development in line with service needs.

You will be expected to work a flexible shift pattern across 7 days including weekends and nights

Person specification

Qualifications/ Registrations

Essential criteria

• Registered with NMC as RMN, or Dip SW, or registered with HPC
• Mentorship qualification or equivalent
• First or higher degree in appropriate subject area to specialisation or equivalent
• Evidence of relevant post registration training

Skills/ Abilities

Essential criteria

• Ability to identify health needs and facilitate appropriate access to relevant Trust services
• Monitoring and evaluation skills
• Possession and evidence of effective leadership skills
• Ability and experience in managing/implementing local quality assurance systems in particular audit process
• Evidence of excellent record keeping, experience of writing reports and acting as an advocate for service users
• Ability to use appropriate strategies for managing performance
• Ability to evidence current practice and knowledge of clinical, managerial and policy issues related to the clinical specialty and the wider NHS
• Ability to develop and implement Policies and Procedures, leading on their implementation
• Demonstrable ability to network internal and external to the Trust including the wider Health Service and health care providers including GPs

Experience/ Knowledge

Essential criteria

• Significant experience working within Mental Health Services at Band 6
• Experience of working within a Mental Health Crisis service
• Experience of working in a multi -cultural environment and of involving users and carers ensuring culturally sensitive practice
• Experience of identifying, initiating, implementing and managing effective practice
• Knowledge of a full range of therapeutic skills and approaches
• Experience of working in a multi -cultural environment and of involving users and carers ensuring that nursing practice is culturally sensitive
• Effective screening/triage skills in relation to care needs of service users and their carers
• Experience of developing and maintaining effective links with external agencies to enhance patient care
• Experience of promoting and developing multidisciplinary team working within the team and working in a multi -agency environment

Personal Qualities

Essential criteria

• Ability to communicate effectively with patients and their carers
• Ability to communicate with colleagues and senior staff internal and external to the Trust
• Flexible approach to work
• Excellent Customer Care skills
• Excellent communication skills including verbal and written skills
• Ability to organise and prioritise own and others workload to balance clinical and other service priorities
• Ability to show leadership and co -ordination
• Ability to facilitate effective teamwork
• Ability to act as an advocate as and when necessary
• To make balanced judgements and decisions
• Ability to work under pressure while remaining calm and maintaining quality
• Ability to develop effective links with external agencies
• To have a flexible and creative approach to problem solving
• Ability to negotiate and influence, including conflict resolution and mediation

Other Requirements

Essential criteria

• Experience in the use of IMT skills including keyboard skills
• Car driver with access to own car
• Ability to travel across a geographical area and various locations within the Trust

References will be required to cover your last 3 years of employment/training. One has to be from your current or most recent employer and the others from your previous employer. The references should be from persons with management responsibility or HR.

If you have been unemployed for a period of four years or more, please give the details of your last employer and one character referee of your choice (not members of your family). If more applicable, references will be requested from your teacher or head of faculty. Please ensure you provide full contact details.

Vacancies that are advertised as Fixed Term Contracts will also be available as secondment opportunities for substantive internal staff.

Please be aware that your documents eg. Passport/NI Card, will be electronically scanned using Home Office accredited Verification System.

Due to the high number of applications that are received for some posts, we will close vacancies before the stated closing date once the first 50 applications are received. Therefore, please apply as soon as possible.

All non-medical posts with the Trust are subject to a probationary period of six months, during which time you will be required to demonstrate to the Trust's satisfaction, your suitability for the position in which you will be employed.

Should you not hear from us within three working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.

By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at improving efficiencies within the NHS both to make costs savings for NHS organisations but also to save you time when your employment transfers.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Band 7 Deputy Manager Secondment (PDF, 385.0KB)
• Band 7 Deputy Manager Secondment (PDF, 385.0KB)
• Functional Requirements (PDF, 258.0KB)
• Applicant Information Pack (PDF, 1.6MB)