Band 7 Quality Governance Manager CDC

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Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers' money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Click here to view our video Welcome to the Royal Free
Click on the logo below to see the video of the Royal Free London NHS Foundation Trust values

Job overview

An exciting opportunity has arisen for a fixed term position working with the Royal Free NHS Foundation Trust and Finchley Memorial CDC as a quality governance manager.

Under the direct supervision of the senior operations manager, the post holder will support the development and dissemination of the patient safety, risk and patient experience strategies within the service. This involves fostering a culture amongst teams that ensures clinical quality, risk management and patient experience remain one of the top priorities within the service.

Please see the attached job description for further information about the role.

Main duties of the job

The successful candidate is required to be able demonstrate the Trust values, the responsibilities of the job description and person specification. In particular you should have proven experience of working within the field of quality governance for a large organisation handling substantial amounts of personal data, and deploying innovative technology.

If you believe you meet the criteria of the person specification and would like to join the Royal Free at this time, we would be interested in receiving your application.

Working for our organisation

This is an exciting time to be working at the Royal Free London NHS Foundation one of the biggest NHS Trusts in the UK, delivering care to more than 1.6 million people per year.

Detailed job description and main responsibilities

Please see the attached job description and person specification for further information about the role.

Person specification

Royal Free World Class Values

Essential criteria

• Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential criteria

• Undergraduate Degree/equivalent professional qualification or equivalent experience
• Masters level qualification, or equivalent experience
• Evidence of further professional and personal development

Desirable criteria

• Business/Project Management qualification, or equivalent experience
• Clinical qualification

Experience

Essential criteria

• Demonstrable experience in project management in an acute care environment
• Ability to collate and analyse statistical and qualitative information
• Experience of implementing change projects
• Experience of effective working within a team and alone
• Experience working with minimal supervision
• Knowledge of the components of governance, risk management and assurance function; current NHS national policies, standards, requirements and directions that relate to measuring and improving the quality and safety of patient care
• Demonstrates commitment to improving the quality of patient care
• Ability to support a range of staff and quality/ clinical services/ professional activity
• Experience of working with patients/service/stakeholders to improve quality of service
• Experience in setting objectives and performance management and holding people to account

Desirable criteria

• Experience in providing advice on complex professional and other HR issues

Skills and aptitudes

Essential criteria

• Ability to deal confidently with staff at all levels of an organisation
• Well-developed interpersonal skills with the ability to work with a range of professionals
• Ability to make decisions and solve complex problems
• Advanced planning and organisational skills
• Excellent leadership, influencing and motivational skills
• Excellent abilities in concise and accurate report writing and presentation of information
• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Proficient in the use of MS Office applications: Microsoft Word, Outlook, Access, Explorer, Powerpoint, Teams and Excel
• Ability to define, collate, retrieve & manipulate data
• Knowledge and understanding of professional standards and requirements
• The ability to maintain and respect confidentiality- Information Governance, Issues of confidentiality (Data protections, Freedom of Information Act, Caldicott)

Desirable criteria

• Able to negotiate and influence at an organisational level and externally with a range of stakeholders
• Excellent communication skills at all levels, confident when speaking in public and at large meetings
• Developing & delivering training programmes

Personal Qualities & attributes

Essential criteria

• Collaborative and team approach to work.
• Self -motivated and proactive approach with excellent interpersonal skills.
• Excellent time management skills
• Completer finisher working to tight deadlines

Others

Essential criteria

• Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales

• Covid-19 Vaccination

  Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
  We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.

• AT* - Apprenticeship Training. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
• By applying for this role, you accept if successful, that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Therefore we require you to complete your stat and Man e-learning modules prior to joining our organisation.
• If you are an EU/EEA citizen who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.
• Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system.
• If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a "selfie" using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
• The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
• The Trust will request a DBS (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.
• By applying for this post you are agreeing to Royal Free London NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
• Please be aware of scams - unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.

Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

Please note:

• Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification
• Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
• Interview arrangements will be communicated via email so please check your email regularly following the closing date.

Please be advised that due to exceptionally high demand, all Royal Free accommodation is at full capacity and waiting lists are being held. Average waiting times are 12 months. Please do not rely on Trust accommodation when you commence your role and ensure you investigate alternative accommodation for your arrival.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Job Description (PDF, 184.4KB)
• Person Specification (PDF, 200.6KB)
• Functional Requirements (PDF, 111.1KB)