Back of House Logistics Manager - The Excel

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Job Introduction

Logistics or Back of House Logistics Manager - The Excel

ExCeL London, the home of world leading events is enjoying a period of significant growth and is set to become Europe's largest connected convention centre with the opening of a new extension in Autumn 2024, increasing capacity by 25%. To support this exciting expansion, we're growing our world class hospitality team that will help to deliver over 400 leading industry events every year. ExCeL London Hospitality caters for the biggest, most influential events in the UK, from executive meetings to large scale conferences and exhibitions. We boast a highly trained team of managers, chefs and waiting staff, who ensure our customers receive the best possible service.

£39,500 per annum

• 5 out of 7 days per week
• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards

• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and an additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during the first year back
• Competitive and supportive family benefits
• Day off for baby's 1st birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Who we are:

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sports, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.

Focussed on 'doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.

More about the role:

Overall Purpose of the Role

The Back of House Manager will be in charge for the warehouse area, wash up area, and loading bay. The one in charge to keep the entire equipment, heavy, light, CCG, disposable, chemicals, linen, and beverage under control. Correct storage, and keeping a spotless track of their movement around the venue, as well as their volume. Alongside the Head of Logistics, driving changes, improvements and new process.

Person Specification (Mixture of Compass and Levy Restaurants Behaviours/Competencies)

• Experienced in leading the implementation of change programmes to deliver operational benefits.
• Comfortable working within brand guidelines to deliver results.
• Ability to work well under pressure in a fast-paced environment.
• Excellent communications skills - able to influence all stakeholder levels.
• Previous P&L accountability and evidence of commercial nous.
• Exudes confidence, energy, and charisma.
• Demonstrates flexibility and agility.
• Calm and structured approach, coupled with resilience and problem-solving skills.
• Entrepreneurial spirit.
• Preferable forklift driving license holder.

Key Skills and Experience

• Responsible to manage the picklist procedures, liaising with the operation team, report shortages and offer alternative solutions.
• Highly responsible for the any good receiving procedure, immediately report shortages and discrepancies to suppliers and communicate them to other departments.
• Responsible for the holding stock level of Linen, Disposable and Chemicals in the warehouse.
• Highly responsible for the maintain, right storage and stock counting of any logistics equipment, light or heavy.
• Responsible for carry out a quarterly CCG stocktake, report, and justify any discrepancies.
• Responsible for any equipment hired returns or collection, informing the head of department of any possible losses, and reducing them at minimum cost.
• Liaison with 3rd party supplier and contractors to underpin effective service delivery.
• Responsible, alongside the kitchen department, for the loading bay tidiness.
• Attending events planning meetings once requested
• Supporting the Beverage Logistics Manager with cellar orders, when required.
• Supporting the Logistic manager with any rental equipment orders, events related.
• Responsible for the wash up procedures, tidiness, and cleanliness. Ensuring the correct store of the equipment.
• Report any maintenance issue within the company venue areas to the Facility Manager or Head of Logistics.
• Supporting the head of department to produce the department ROTA, once requested.
• Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed.
• Follow and improve operating and cleaning procedures together with the head of BOH and Logistic
• Ensure water temperature and chemical levels in al washing up areas are appropriate for cleaning and documented.
• Work ahead of events with all departments to ensure items that are required for events are available when needed.
• Take all necessary actions to reduce the breakage of China and Glassware.

Key Relationships

• Create stable and great relationship with pair and relevant departments manager.

• Beverage Logistics Manager
• Logistic Manager
• Warehouse Manager
• Operation Managers
• Event & Sales event Manager
• Executive Chef
• Cleaning Manager
• H&S Manager

About you:

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.