Associate Head of Commercial Operations

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Detailed job description and main responsibilities

• To provide robust and visible leadership as part of the CMG Leadership Team.
• With the CMG Leadership Team, lead the delivery of the CMG's strategic direction and Integrated Business Plan for delegated areas.
• To ensure a culture of continuous constructive challenge exists in the CMG, ensuring that progressive solutions, which consider models of best practice, are incorporated
  into service delivery plans.
• To ensure that sickness absence for staff within specific service areas in the CMG is managed appropriately and in line with the Trust's Sickness Absence Management Policy.
• Promote clinical information of benchmarking and audit to improve patient experience.

Person specification

Training and Qualifications

Essential criteria

• Master's degree or equivalent experience
• Evidence of CPD

Other Requirements

Essential criteria

• Able to participate in on-call rota

Experience

Essential criteria

• Experience of working in commercially orientated roles at a senior manager level
• Evidence of business development, marketing, and financial management resulting in significant in sustained growth
• Proven track record of achieving challenging performance targets
• Experience of delivering complex programmes of change
• IT skills to manage and report on complex performance management information

Desirable criteria

• Experience within the healthcare sector at senior manager level

Communication and Relationship Skills

Essential criteria

• Excellent written and oral communication skills
• Ability to motivate staff to deliver challenging targets
• Ability to present and narrate highly complex data
• Proven inter and intra organisational influencing skills
• Ability to manage and resolve conflict

Analytical and Judgement Skills

Essential criteria

• Evidence of dynamic response to and implementation of solutions to both simple and wicked challenges
• Able to analyse and understand complex financial and operational data
• Sensitive to clinical and political demands

Equality, Diversity and Inclusion

Essential criteria

• Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs
• All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• JD & PS (PDF, 416.6KB)
• Applicant Message (PDF, 184.6KB)
• Understanding your right to work in the UK (PDF, 1.1MB)
• Employee Benefits (PDF, 578.5KB)