Associate Director - Offender Healthcare Operations

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Detailed job description and main responsibilities

Key Duties and Responsibilities

Please refer to the attached Job Description and Person Specification for full details.

1. This post requires visible leadership and engagement at prison sites with an expectation of regular attendance at sites across HMP London and Kent sites: HMP Wandsworth, HMP Isis, HMP Swaleside, HMP Elmley, HMP Standford Hill, HMP Maidstone, HMP Rochester, HMP Cookham Wood, HMP East Sutton Park.

2. Responsible for overall annual budget of £44 million across 9 prison sites and approximately 500 wtes. Ensure that each site manages its expenditure within the income attributed to it, achieving agreed income targets and activity plan, taking mitigating action to reduce expenditure as required.

3. Is required to operate independently in providing leadership and direction to the prison teams ensuring effective participation in the development of services in the prisons.

4. Develop and maintain strong and positive relationships with the Service Director, Regional Managers and Heads of Healthcare to assist in moving services forward.

5. Develop and maintain effective working arrangements with Commissioners, voluntary organisations, secure service providers and other stakeholders.

6. Responsible for the performance management agenda within the prisons including reporting and monitoring arrangements.

7. Provide effective leadership through formal supervision and appraisal.

8. Actively promote a culture of equal opportunities for staff and service users.

9. Provide specialist knowledge and leadership on the delivery of healthcare in prisons across the catchment area ensuring the delivery of a high-quality service is delivered within allocated resources.

10. To participate fully in continuous professional development and supervision.

Person Specification

Education, Training & Qualifications

Essential

• Educated to degree level with a relevant qualification at masters/doctorate or equivalent experience.
• Leadership qualification.
• Evidence of on-going professional development.

Knowledge and Abilities

Essential

• Minimum of five years' experience at senior management level in a health or social care organisation.
• Experience managing large operational teams covering a large geographical area. Leading on cultural change to embed new ways of working across dispersed and diverse services and teams.
• Working successfully with partner organisations and stakeholders including staff, service users, commissioners and regulatory agencies.
• Managing significant budgets and achievement of recurrent efficiencies and savings.
• Ability to analyse and interpret performance and financial information in ways that inform and drive improvement in services.
• Ability to communicate clearly and openly with all staff on issues of difficulty as well as successes.
• An excellent understanding of effective systems of governance and the management of clinical and non-clinical risks.
• Excellent project management skills and the ability to see through tasks to their successful conclusion within timescales and budgets.
• Strong performance management skills combining clarity around expectations, direction and holding others to account.
• Excellent negotiation skills to broker agreements with a range of stakeholders including commissioners, governors and patient/family representatives.
• Commitment to the aims and values of the NHS combined with high personal integrity.
• Review, develop and lead implementation of workforce-related policies and protocols to support the Trust's strategic and operational priorities.

Desirable
• Experience and knowledge of healthcare delivery in a prison environment.
• Knowledge of and experience working in the NHS.

Skills

Essential

• Skilled in the use of IT equipment and software: Proven editorial skills, management of information systems, advanced keyboard skills for accuracy.
• Excellent oral and written communication Skills.
• Full driving licence.
• Physical Effort - Must be able to sit in a restricted position for long periods when writing up reports, sitting in meetings etc.
• Mental Effort - There is frequent requirement for prolonged concentration when analysing, writing reports, attending meetings plus the postholder should expect frequent interruptions.
• Emotional Effort - There will be occasions when dealing with highly distressing or emotional circumstances such as when conveying unwelcome news or having to deal with unexpected deaths. Strong ability to empathise and be sensitive to the needs of others, to overcome barriers to understanding to achieve project outcomes.
• Working Conditions - Working in prisons will mean that the postholder is exposed to noise.

Attitudes, Aptitudes, Personal Characteristics

Essential

• High level of integrity Team player Able to champion the Trust's values and principles at all levels.
• Able to demonstrate political acumen, both within the organisation and externally. Keeps abreast of national and local policy and best practice to inform own working.
• Able to develop oneself and others.
• A professional manner and a positive approach. Strong customer focus.
• Able to self-manage and work effectively in a complex deadline-driven environment; highly self-motivated and results oriented.
• A 'systems thinker' - able to identify and take forward opportunities to make corporate processes more efficient and effective.
• Able to problem solve and work proactively with colleagues to come up with solutions. Able to work flexibly, dealing with ambiguity and responding rapidly to changing priorities.

Other

Essential
• This post requires the ability to travel at least 50% of time to ensure high visibility leadership and support to teams across London and the South East.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab)

IMPORTANT INFORMATION, PLEASE READ:

All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.

You will need to provide:

Proof of right to work documentation

Proof of ID, needs to include 1 photographic ID

Proof of address documentation

Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.

Address History:

5 years address history will be needed.

Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.

Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.

In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-o...

If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).

Person specification

Education & Qualifications

Essential criteria

• Degree or equivalent professional qualification
• Evidence of on-going professional development.

Desirable criteria

• Management qualification
• Advance degree

Experience

Essential criteria

• Substantial experience of leading and managing integrated health services in a prison environment including primary care, substance misuse, mental health, and associated specialty cares.
• Substantial years working with commissioners to deliver Trust contractual obligations.
• Significant experience of managing subcontractor relationships holding them accountable for service delivery in line with service specification.
• Experience of advising senior colleagues about marketing, business development and bid writing; persuading, influencing, and negotiating where necessary
• Project management experience involving large and complex projects and programmes

Skills/Abilities/Knowledge

Essential criteria

• Knowledge and understanding of NHS structures and Foundation Trust status
• Knowledge of robust project planning techniques, and how to successfully deliver complex projects
• Ability to communicate well both orally and in writing to convey complex and sensitive material accessibly and compellingly.
• An innovative and creative thinker with the ability to identify business opportunities
• Substantial years working in a bid management position or relevant equivalent position

Attitudes/Aptitudes/Personal Characteristics

Essential criteria

• Self-motivated
• Clearly articulates information
• High level of integrity
• Seeks creative solutions to problems
• Team player

Other - Access to Driving License

Essential criteria

• Access to full clean driving licence

We are committed to creating an inclusive workplace that welcomes and supports individuals of all abilities. Remember, if you meet the minimum criteria for this role and you have a disability, you can be guaranteed an interview under the Disability Confident Scheme - Please ensure you select this on your application form. We would encourage you to be open about your needs so we can work with you to design a comfortable and accessible interview experience. Any information you provide regarding a disability or a need for adjustments will be treated in confidence and will only be shared with colleagues who are supporting this request.

If you require any adjustments to participate fully in the interview process, please let us know by adding the relevant details when scheduling your preferred interview date and time. Please feel free to contact the appointing manager to discuss your needs.

We encourage applicants to contact the hiring manager before their interview, if they have any questions about the role or the process. This is a great way to get clarity and prepare effectively for the interview.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Job Description & Person Specification (PDF, 192.0KB)
• Important Additional Information For Candidates (please read carefully) (PDF, 160.6KB)
• Privacy Notice for Staff (PDF, 268.6KB)
• Staff Benefits (PDF, 2.5MB)