Associate Director, Implementation

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Job Description

Associate Director, Implementation

About Us

IFM Investors is a global asset manager, founded and owned by pension funds, with capabilities in infrastructure equity and debt, private equity, private credit, real estate and listed equities.

Our purpose is to invest, protect and grow the long-term retirement savings of working people. We believe healthy returns depend on healthy economic, environmental and social systems - and these are evolving on a scale never experienced before. To find opportunity, build value and meet the needs of future generations, you need scale, skill and expertise. That's what IFM Investors has built up over 30 years.

With assets under management of approximately $263.6 AUD billion (at 31 October 2025), we prioritise the interests of over 814 institutional investors worldwide. IFM operates from 16 offices across Australia, Europe, North America and Asia.

For more information, visit ifminvestors.com.

The Opportunity

At IFM, you're not just part of an investment company - but an invested one. We see the work we do as the chance to take sustainable, responsible steps forward for millions of people around the world.

So, we have made sure to create a workplace that's inclusive, accountable and collaborative. Where you're given the opportunities to make a meaningful contribution and grow your skills. All while feeling valued and supported for who you are and what you bring to the team.

Along with the chance to make a meaningful, positive difference from day one, we offer a competitive salary and generous leave entitlements. Our hybrid and flexible approach can vary by team and role, it is built around trust. We encourage our people to manage their work life rhythm in a way that works best for them and their teams.

Business Overview

Our Operations, Data & Technology team collaborates across the business with a strong emphasis on designing solutions, increasing efficiency and reducing operational risks. The team consists of several areas of specialisation including:

• Transaction Management & Support
• Investment Operations & Client Service
• Investment Risk & Execution Oversight
• Business Transformation
• Investment Accounting & Tax Services
• Implementation
• Information Technology

The Role

The Associate Director Implementation role has global responsibility for the successful operational implementation across all IFM domestic and global asset classes of new products, restructures, closures, complex transitions and operating models across Operations, Date & Technology (ODT).

The role is responsible to the Executive Director and Director of the Implementation Team and will work closely with key stakeholders to ensure that IFM drives consistency and best in class implementation across all products with the objective of seamless integration resulting in positive client experiences.

The Implementation Associate Director will be a seasoned leader with strong stakeholder management presence and the ability to consult and influence clients and senior management.

Specific areas of responsibility include:

• Plan, co-ordinate and project manage the delivery of new product, restructure, closure, transition and operating model design activities across operations end-to-end, including operational vendor appointments and onboardings.
• Engage in internal and external client discussions and relationships management activities as required to understand client needs.
• Liaise with and co-ordinate custodians, administrators, depositories, investment managers and other external stakeholders to ensure smooth and timely completion of implementation activities.
• Ensure appropriate levels of governance, oversight and vendor relationship management are applied to all implementation activities.
• Facilitate information provision to internal and external stakeholders, including decision making committees to help ensure no additional risk to the management of client assets during the implementation.
• Train, develop and guide staff to promote collaboration and continuous improvement.

Strategic Planning

• Enhance the IFM Investors brand experience and deliver to plan.
• Build and deepen genuine and effective relationships across the stakeholder group.
• Proactively manages the Implementations schedule
• Demonstrates proactive issue management and a client centric approach to issue management & resolution.

Business Performance

• Supports the team's efforts in achieving business and team goals.
• Introduces an appropriate level of commercial rigor and process discipline to IFM Investors that helps liberate other parts of the business on focusing on their core activity

Policy and Process Management

• Work closely with relevant stakeholders to develop appropriate frameworks to support the efficient and seamless delivery of IFM related products.

Your Background and Experience

• 10 plus years in Financial Services, with specific technical knowledge of Fund Accounting and Unit Pricing, Investment Administration & Custody Operations across private investment global products.
• Experience in service provider appointment and management.
• Preferred 3 plus years in a direct investment product Implementation / Transition Management or Project Management role, with a proven track record.
• Tertiary qualifications in commerce, economics, finance or related field.
• Detailed understanding and knowledge of IFM Investors' investment process.
• Sound market knowledge.
• Strong Stakeholder management skills.
• Business acumen, financial metrics and key performance drivers.
• Detailed understanding and knowledge of IFM Investors' investment process.
• Sound market knowledge.
• Strong Stakeholder management skills.
• Business acumen, financial metrics and key performance drivers.
• Strong Financial knowledge.
• High level numerical skills required.
• Understanding of taxation laws, regulations and governance requirements as they relate to IFM Investors.

Ready to invest in what matters?

With IFM, that includes your own career. Visit ifminvestors.com/careers to find out more.

IFM Investors is committed to promoting an inclusive culture where all employees are valued and recognised for their unique qualities, backgrounds, and perspectives. We champion all groups regardless of race, gender, religion, sexual orientation, age, disability, or family status. We are committed to providing individuals with disabilities reasonable adjustments to participate in the job application or interview process. Please contact us if you require specific support at any stage of the recruitment process at Careers @ ifminvestors.com