Associate Director of Clinical Services - Interim role for 9 to 12 Months
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Providing quality, inspiring innovation and delivering value is what we set out to achieve at Priory Healthcare. Enabling our patients with mental health illness to receive a truly integrated and holistic approach to their treatment, regardless of complexity or severity, thanks to the knowledge and expertise of our multidisciplinary clinical teams.
Set in the leafy suburb of Edgbaston, close to Birmingham City centre, Priory Hospital Woodbourne is set in beautiful grounds, conveniently located for access to the West Midlands motorway network and with good local public transport links.
Our unique range of services gives our colleagues the opportunity to develop skills and experience of working with a broad range of mental health conditions across four mental health service lines, across the hospital's seven wards.
Woodbourne hospital provides a diverse range of inpatient services. These include acute and psychiatric intensive care services for adults. A specialist adult Eating Disorder service and a private addictions service. Across seven wards, our multi-disciplinary teams deliver personalised treatment programmes to our patients and have established an excellent reputation for providing the highest standards of care.
Job Advert Role Description
Reporting into the Director of Clinical Services, the Associate Director of Clinical Services forms part of the Hospital Senior Management Team and, as such, contributes to ensuring quality indicators, care standards and regulatory requirements are fully satisfied.
The role will have overall responsibility for setting forward looking performance and quality standards, and reviewing existing processes through a suite of Indicators to track and monitor site progress. This as well as, proactively and continually leading and embedding quality throughout the service and service lines.
The Associate DoCS plays a key part in developing and delivering the Hospital Quality strategy, providing clinical leadership to the team.
• Alongside the HD & DoCs support site and in preparing for announced regulatory inspections, and Contractual requirements.
• Ensures delivery of the highest level of clinical and therapeutic care together with ensuring compliance with statutory regulations and current legislation, meeting quality standards and delivering against quality performance indicators.
• Leadership of the site Quality plans,
• Provides leadership, organisation and co-ordination to ensure effective clinical governance.
• Facilitating and supporting the implementation and maintenance of the overall site Governance. Working with wards, departments to facilitate the delivery of the Governance agenda and embed learning, evidence based practice and improvement in patient care.
• Providing advice on quality governance issues to all staff at site, promoting high standards of care and development of clinical practice.
• Point of contact for the Divisional Nursing and Quality Team
• Ensuring that all auditing and governance requirements are met at site including participation and compliance with the Priory Audit Calendar.
• Developing and contributing to the Governance Reports and relevant regular reports
• Attending, contributing, sharing outcomes and learnings from a number of forums including Clinical Governance, Health and Safety, Risk and Reducing Restrictive Practice.
• Have oversight of Hospital restrictive practices and implementing, auditing and review of strategies to reduce them.
• Facilitating compliance with the company incident and serious incident policy and support staff in the investigation of serious incidents in line with company policy. This includes support with 24/72hr notifications and TIRs.
• Leading investigations and reviews, including serious incidents, thematic reviews, safeguarding whistle blowing complaints, providing reports within the given timescales and in accordance with policies
• Supporting patient and staff safety culture and promoting learning from incidents and complaints by promoting sharing of learnings across site and, where appropriate, across the division.
• Supports the DoCS to ensures effective management of the relationship with Higher Education Institutes to support placements for all learners.
• Works with the Site Safeguarding Lead to ensure Safeguarding log is updated, appropriate levels of Level 4 trained safeguarding leads, and updated OP15 & 16 documentation
• Develops relationship with CQC inspection team to manage service enquiries in a timely and appropriate manner.
• Monitor Patient experience across the site and support changes to practice.
• Preparing the site for Regulatory body inspections and Internal Benchmarking and Health and Safety inspections.
• Support contractual compliance and providing quality reports to commissioners as required.
• Leading on the site quality improvement plan
• To maintain oversight of and implement actions from the service lines relevant to site
• As part of the Senior Management team will carry out on-call duties as directed by the Hospital Director.
• Contributes to the development of Priory policies, procedures, processes and initiatives
• Line management of the Quality Administrator
• You will be expected to cover the role of Ward Manager as and when required
• You will be expected to provide cover and support to the wider team and site as and when needed
Knowledge & Skills
• Must be registered with either NMC or HCPC - needs of the service will dictate if there is a preference
• Evidence of significant professional development in the related area of quality, audit and risk management.
• Strong report writing skills with the ability to present information (both financial and non-financial) and recommendations in a clear and logical way.
• Passionate about providing high quality care and the Patient and Carer Experience.
• Strong organisational skills, ability to prioritise and multi-task.
• Ability to handle ambiguity within the organisation.
• Demonstrated leadership and decision making skills essential.
• Detail oriented and a 'completer finisher'
• Forward thinking , proactive and creative
• Passionate about continuous improvement with a demonstrated track record quality of improvement.
• The ability to deal with multiple issues simultaneously in a highly dynamic environment.
• Experience of leading, implementing and reviewing quality initiatives in a related environment.
• Experience of project management and quality reporting.
Experience
• Experience working at a managerial level; within a health or social care setting with a minimum of 2 years
• Experience of implementing and reviewing quality initiatives in a related environment.
• Some experience of influencing and leading change
• Experience of project management and quality reporting.
Division DBS info
About us
As one of the UK's leading providers of behavioural care and specialist support services, Priory promise a challenging and fulfilling career with the support of a world class organisation willing to invest in your development. Across our network of hospitals, residential care homes and supported living services, we are making a real and lasting difference to the lives of the people we support.
As part of our wider infection control efforts, and to meet our commissioner and customer requirements, we continue to record vaccination status for all colleagues and we therefore request that you disclose this information as part of your Pre-Employment checks. Your vaccination status will not affect any offer of employment and will be held in line with GDPR requirements. We thank you for your understanding.
Disclosure
All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory will cover the cost of a DBS check.
Closing Date
31/01/2025