Associate Director, AI Lead, Financial Services, Technology & Transformation

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Job description

Connect to your Industry

Deloitte's AI & Data team within Financial Services sits at the very heart of the transformative change happening across the industry. We work with leading financial institutions who are grappling with complex challenges and opportunities presented by the rise of AI. These range from reimagining customer experiences and optimising operations, to managing risk and navigating the evolving regulatory landscape.

As an AI Lead within our practice, you'll be instrumental in shaping the future of finance. You'll collaborate with diverse teams of experts across Deloitte, leveraging your deep AI knowledge and industry experience to deliver cutting-edge solutions for our clients. You'll work across the entire project lifecycle, from initial strategy and design, through to implementation and business adoption, ensuring successful project outcomes and consistently meeting deadlines and budget constraints. This includes building and leading multi-disciplinary teams, fostering a culture of innovation, and ensuring robust risk management and governance. You will be instrumental in driving the adoption of advanced AI/ML services, helping organisations achieve their innovation and transformation goals through sophisticated AI architectures.

We offer a dynamic and collaborative environment where you'll have access to leading-edge technologies, world-class training, and opportunities to develop your leadership skills. If you're passionate about AI, driven to make a real-world impact, and eager to be at the forefront of industry transformation, we encourage you to join us.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

Key Responsibilities:

• Engagement Management: Lead and manage multiple AI engagements simultaneously, overseeing project scope, timelines, budgets, and resource allocation.
• Client Relationship Management: Build and nurture strong relationships with key client stakeholders, understanding their business challenges and providing strategic guidance on leveraging AI for transformative solutions.
• Solution Architecture: Define and design end-to-end AI/ML/LLM solution architectures, encompassing data ingestion, processing, model training, deployment, and monitoring.
• Team Leadership: Lead and mentor a team of AI professionals, fostering a collaborative and high-performing environment that encourages innovation and excellence.
• Delivery Oversight: Ensure the successful delivery of AI solutions, adhering to Deloitte's quality standards and methodologies.
• Business Development: Contribute to business development efforts by identifying new opportunities, developing proposals, and presenting Deloitte's AI capabilities to potential clients.
• Business Adoption: Develop and implement strategies to drive the adoption and integration of AI solutions within the client's business operations, ensuring user acceptance and value realization.
• AI Risk, Controls & Governance: Identify and mitigate potential risks associated with AI solutions, ensuring compliance with relevant regulations and ethical considerations, and establishing appropriate controls and governance frameworks.
• Multi-Disciplinary Model Teams: Build and lead multi-disciplinary teams consisting of data scientists, engineers, domain experts, and business stakeholders, fostering effective collaboration and communication throughout the AI project lifecycle.

Connect to your skills and professional experience

Technical Proficiency:

• Extensive experience leading successful AI/ML project delivery in financial services; specific project examples required.
• Deep understanding of AI/ML concepts, algorithms, architectures, and data engineering; Generative AI experience highly desirable. Strong familiarity with leading LLMs:
• AWS: Amazon SageMaker, Bedrock (Titan, Claude, etc.), CodeWhisperer, Amazon Transcribe, Amazon Comprehend.
• Azure: Azure OpenAI Service (GPT, DALL-E, Codex), Azure Machine Learning, Cognitive Services.
• GCP: Vertex AI (PaLM 2, etc.), Generative AI Studio, AI Platform, Cloud Natural Language.
• Expertise in AI solution design, deployment strategies, and MLOps principles.
• Experience with cloud platforms (e.g. AWS, Azure, GCP) and their AI/ML services.
• Proficiency in Agile methodologies and project management tools (Jira, Azure DevOps).

Education and Experience:

• Bachelor's degree or equivalent in computer science, Data Science, Engineering, or a related quantitative field, Master's or PhD or equivalent highly desirable.
• Extensive go-to-market experience in the AI and data field.
• Extensive of experience delivering AI solutions, with a proven track record of leading and managing complex engagements.
• Deep experience in the financial services industry.
• Exceptional communication, interpersonal, and presentation skills.
• Strong business acumen and experience in a client-facing consulting role.
• Relevant industry certifications (e.g., AWS Certified Machine Learning - Specialty, Azure AI Engineer Associate, PMP) are a plus.

Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters.

Engineering, AI and Data

We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, T&T

"I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, T&T

"Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, T&T

Our hybrid working policy

You'll be based in London with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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