Associate Director, AI Delivery Lead, Financial Services, Technology & Transformation

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Job description

Connect to your Industry

The financial services industry is undergoing a period of unprecedented change, driven by the rapid advancement and adoption of AI. Deloitte's AI & Data Financial Services team is at the forefront of this transformation, partnering with leading financial institutions to deliver cutting-edge AI solutions that address their most pressing business challenges.

As an AI Delivery Lead within our team, you'll play a critical role in shaping the future of finance. You'll leverage your technical expertise, industry experience, and leadership skills to oversee the end-to-end delivery of complex AI projects. This includes managing project teams, building strong client relationships, providing technical guidance, ensuring successful project outcomes, consistently meeting deadlines, and budget constraints. You must have deep technical expertise in AI/ML/LLM, enterprise-grade architectural strategies, and a passion for solving complex business challenges. You'll also contribute to the growth of our practice, supporting business development efforts and staying abreast of the latest industry trends, including advancements in generative AI. You'll have the opportunity to work on challenging projects, collaborate with leading experts, and make a tangible impact on the financial services landscape.

If you're a passionate and driven technologist with a deep understanding of AI and a desire to lead transformative projects, we invite you to join our team. We offer a dynamic and rewarding environment where you can develop your skills, advance your career, and contribute to the future of finance.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

We are seeking a Senior GenAI / ML delivery lead for large UK clients. You will be instrumental in leading the design, development and every day product management of GenAI/ML solutions for some of the UK's largest financial services companies.

Key Responsibilities:

• Project Leadership: Lead and manage cross-functional AI project teams, overseeing all aspects of project delivery from initiation to deployment and ongoing support.
• Technical Expertise & Solution Design: Provide customers with deep technical expertise in Generative AI and Machine Learning technologies, designing innovative solutions that help them meet strategic business objectives
• Client Management: Build and maintain strong relationships with client stakeholders, effectively communicating project progress, managing expectations, and addressing concerns.
• Technical Expertise: Provide technical guidance and oversight to the team, ensuring the development of high-quality AI solutions that meet client requirements.
• Team Management: Mentor and develop junior team members, fostering a collaborative and high-performing team environment.
• Business Development: Support business development efforts by contributing to proposals, identifying new opportunities, and presenting AI solutions to potential clients.
• Thought Leadership: Stay abreast of industry trends and advancements in AI, contributing to Deloitte's thought leadership and knowledge sharing initiatives.

Connect to your skills and professional experience

Technical Proficiency:

• Proven experience delivering production-ready AI/ML/LLM solutions, including model training, optimization, and deployment. Specific project examples required.
• Generative AI expertise: Experience leading the delivery of AI and LLMs in the financial service industry including: Retrieval-Augmented Generation (RAG), GraphRAG, query expansion, map reduce, maximum marginal relevance retrieval and other GenAI techniques.
• Familiarity with cloud platform providers (minimum of 1):
  • AWS: Amazon SageMaker, Bedrock (Titan, Claude, etc.), CodeWhisperer, Amazon Transcribe, Amazon Comprehend, etc.
  • Azure: Azure OpenAI Service (Gemini, GPT, DALL-E, Codex), Azure Machine Learning, Cognitive Services (Speech, Vision, Language), etc.
  • GCP: Vertex AI (PaLM 2, other LLMs), Generative AI Studio, AI Platform, Cloud Natural Language, etc.
• Proficiency in data engineering (ETL, data warehousing, big data technologies). Experience with data quality, governance, and security in financial services is essential.
• Agile methodologies and project management tools (e.g., Jira, Azure DevOps).

Education and Experience:

• Bachelor's or Master's degree or equivalent in Computer Science, Data Science, Engineering, or a related field.
• Experience in delivering AI solutions, with a proven track record of leading and managing technical teams.
• Deep experience in the financial services industry.
• Strong communication, interpersonal, and presentation skills.
• Experience in a client-facing consulting role is highly desirable.
• Relevant industry certifications (e.g., AWS Certified Machine Learning - Specialty, Azure AI Engineer Associate, PMP) are a plus.

Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters.

Engineering, AI and Data

We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, T&T

"I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, T&T

"Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, T&T

Our hybrid working policy

You'll be based in London with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Connect to your return to work opportunity

Are you looking to return to the workplace after an extended career break?

For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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