Associate Change Manager / Change Manager (9 months FTC)

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Associate Change Manager

London

9 months FTC

Immediate start

The Associate Change Manager will support and assist Change Managers in the planning, execution, and monitoring of change management activities across organizational projects and digital transformation initiatives. This role is designed for individuals with foundational knowledge of change management principles who are looking to develop their expertise by working closely with experienced change leaders. The Associate Change Manager plays a key supporting role in ensuring that change initiatives are delivered effectively, stakeholders are engaged, and employees are prepared for and supported through change.

What you will be doing:

Support Change Management Planning and Execution

• Assist Change Managers in applying structured change management methodologies (such as Prosci's ADKAR Model) to project and initiative plans.
• Help coordinate the integration of change management activities into project timelines, ensuring alignment with project milestones and deliverables.
• Contribute to the development of change management plans, including communication, training, stakeholder engagement, and resistance management plans.

Conduct Research and Analysis

• Support the completion of change impact assessments and readiness analyses by gathering data, preparing reports, and identifying key stakeholders.
• Assist in tracking and documenting risks, issues, and resistance points, escalating concerns to the Change Manager as needed.

Communication and Stakeholder Engagement

• Draft and distribute communications to stakeholders under the guidance of the Change Manager, ensuring messages are clear, consistent, and aligned with project objectives.
• Help organize and facilitate meetings, workshops, and training sessions for impacted employees and stakeholders.
• Maintain stakeholder lists, feedback logs, and communication records.

Training and Adoption Support

• Assist in the development and delivery of training materials and resources to support employee adoption of new processes, systems, or technologies.
• Gather feedback from training sessions and user groups, reporting findings to the Change Manager for continuous improvement.

Monitoring and Reporting

• Track progress against change management plans and success metrics, preparing status updates and reports for the Change Manager and project teams.
• Collect and analyze feedback from stakeholders to identify areas for improvement and support ongoing change adoption.

Administrative and Project Support

• Maintain documentation, templates, and change management tools.
• Support the scheduling and coordination of change management activities, meetings, and events.
• Assist with the preparation of presentations, reports, and other deliverables as required.

What you will need to apply:

• Bachelor's degree in Business Administration, Human Resources, Communications, Organizational Development, or a related field (or equivalent experience).
• Experience in a business, project support, HR, or communications role; exposure to change management.
• Foundational understanding of change management principles, methodologies, and tools (e.g., ADKAR, Kotter, or similar frameworks).
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to work collaboratively in a team environment and build relationships with stakeholders at all levels.
• Proactive, adaptable, and eager to learn.
• Familiarity with project management tools and Microsoft Office Suite.
• Change management certification (e.g., Prosci Change Management Certification) is desirable but not required.

Reporting Structure

The Associate Change Manager reports to a Change Manager or Senior Change Manager and works as part of a broader change management or project team. The role may involve supporting multiple projects or initiatives simultaneously, depending on organizational needs.

Working at CBRE

When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mind-set is encouraged. You'll realize your potential with challenging work, fast-paced assignments, an environment of constant learning and commitment to results. To enable your success, we provide the best tools, training and leaders in the industry.

Our collaborative culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Creating the real estate solutions of tomorrow, so businesses and people thrive. This informs everything we do-from diversity, equity, and inclusion to sustainability initiatives to workplace safety and wellbeing.

At CBRE, we believe that the more perspectives we have, the more dimensions we see. We welcome people with different backgrounds and experiences across industries to apply for open positions even if you do not match every element of the required skills. To discover more about what it's like to work at CBRE, visit Life at CBRE

About CBRE

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at www.cbre.com.

Equal Opportunities

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. For information about accommodations we can make during the recruitment process, please visit: https://www.cbre.co.uk/careers/accommodations

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.