Shift Operations Manager

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About the role

We are looking for an experienced Shift Operations Manager to take specific managerial responsibility for a shift within our Corby Distribution Centre. This role is key to ensuring the smooth flow of stock through the supply chain, achieving performance targets, and maintaining a safe, efficient operation. You will work closely with the General Manager and provide support in their absence.

Key Responsibilities:

• Drive continuous improvement initiatives within the DC.
• Support and provide cover for the General Manager when required.
• Manage productivity, costs, and KPIs in line with warehouse plans and budgets.
• Ensure compliance with all company legal standards relating to safety, hygiene, and the environment.

About You

• Previous experience in manufacturing, fashion/homewares, or multiple retail distribution environments - Proven ability to operate effectively in a fast-paced supply chain setting, managing stock flow and ensuring operational efficiency.
• Proven experience managing a team or department of at least 30 people - Demonstrated success in leading, motivating, and managing large teams, driving productivity while maintaining morale and engagement.
• Knowledge of Warehouse Management Systems (WMS) - Experience using WMS to manage stock movement and maintain inventory accuracy, improving operational flow.
• Strong skills in Excel, Word, and PowerPoint - Proficient in analysing data, creating reports, and delivering presentations to monitor and communicate performance metrics effectively.
• A solid track record of delivering on business projects - Proven ability to manage projects from start to finish, meeting business objectives within deadlines and budgets.
• Customer-focused with excellent verbal and written communication skills - A strong ability to communicate effectively at all levels, ensuring a high standard of service for both internal and external stakeholders.

Key Competencies:

• People Focus - Demonstrates a commitment to supporting and developing teams, understanding their needs, and fostering a culture of trust, respect, and engagement.
• Teamwork - Works effectively with colleagues across departments, encouraging collaboration and ensuring efforts are aligned to meet organisational goals.
• Communication and Listening - Able to convey information clearly and concisely, while actively listening to others to understand challenges and provide effective solutions.
• Personal Effectiveness - Organised, focused, and results-driven, with the ability to prioritise tasks, manage time effectively, and deliver objectives under pressure.
• Developing Self and Others - Committed to ongoing learning and development, supporting team members to build their skills and achieve their full potential.

About Matalan

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here.

We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.

We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Benefits

In addition to competitive salaries, we also offer the below core benefits:

• 20% staff discount, which increases with length of service
• Thrive Recognition Scheme
• Wellbeing support provided by the Retail Trust
• Life Assurance
• Retail Rewards platform offering discounts for other retailers
• Pension Scheme
• Access to a wide range of career development
• Additional benefits may apply depending on your role and area of the business

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