Assistant Store Manager
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Company Description
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.
With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.
To continue our growth and expansion we now require a truly exceptional, driven and proven Assistant Store Manager to join our Flannels Flagship in Liverpool.
Job Description
COMMERCIAL EXPERTISE
• Be accountable for the commercial success of the store and drive store performance
• Develop and implement strategic plans to achieve departmental goals and objectives
• Collaborate with other departments and stakeholders to drive cross-functional initiatives and projects
• Analyse data and key performance indicators to make informed commercial decisions and drive KPIs
• Seek feedback from the store manager and plan and implement changes as appropriate
TEAM LEADERSHIP & MANAGEMENT
• Lead and inspire a team of retail managers and sales advisors, providing guidance, support, and mentorship to drive store performance
• Work closely with the Store Manager and oversee the store in their absence
• Be a FLANNELS ambassador and represent the company to our brand partners, external stakeholders and senior leadership teams
• Identify future talent within the team and support a plan for personal development and progression
• Develop strong relationships with store teams, senior managers, brand partners and external stakeholders
OPERATIONAL EFFICIANCIES
• Oversee daily operations, ensuring efficiency, quality, and adherence to company policies and procedures
• Manage budgets, resources, and timelines effectively to meet organisational targets
• Use business communication tools to oversee completion of tasks and ensure your team understand all key functions
• Identify and implement process improvements to enhance productivity and streamline operations
• Ensure wage controls are met on a weekly basis, ensuring store team resolve any issues quickly and effectively
• Control stock movement, run accurate store audits and implement visual standards to company guidelines
Qualifications
THE PERSON
• High level of personal energy to drive projects to completion
• Positive and motivational management style
• Confident and assertive
• A genuine passion for product and brands
• Professional manner
• Trend aware, fashion conscious and well presented at all times
• Resilient to challenges, able to think fast and come up with solutions
THE REQUIREMENTS
• Proven experience in a management role leading a team in a fast paced, multi department environment is essential
• Minimum 1 year of experience within luxury and premium retail at a senior management level
• Excellent communication and interpersonal skills, with the ability to interact effectively at all levels of the organization
• Demonstrated problem-solving and decision-making abilities
• Goal-oriented mindset with a data-driven approach to achieving results
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• Passion for our industry and commitment to promoting company values and culture
• Innovative thinking and ability to drive continuous improvement initiatives
Additional Information
- Weekly/Monthly & Quarterly Commercial Bonuses
- Stocktake Bonuses
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Long Service awards
- Join the Fearless1000 Incentive Scheme watch THIS video to find out more
- We offer a wide range of Development Courses with National Qualifications
- 28 Days Holiday
- 50% Instore Uniform Discount
- Discounted Gym membership
- Cycle to work scheme
- Group Wide 20% Discount across all Frasers Group brands