Assistant Service Manager

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Detailed job description and main responsibilities

The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities.

• Provide support to the Service Manager in overseeing various aspects of the service, including the arrangement of outpatient clinics and theatre lists.
• Ensure the smooth running of the department by managing day-to-day administration and, with appropriate training and supervision, exercising delegated responsibility to make operational decisions when required.
• Proactively problem-solve daily management issues, organising and reallocating work as necessary to respond to changes in workload or staffing availability.
• Establish and maintain effective processes and procedures to monitor and track performance against agreed service targets.
• Act with delegated authority on behalf of the Service Manager to resolve operational management issues within the service

Person specification

Qualifications

Essential criteria

• Educated to degree level, or evidence of equivalent knowledge and experience
• Evidence of continued professional development

Desirable criteria

• Management courses

Experience

Essential criteria

• Experience of staff supervision and staff management
• Knowledge of budget management issues
• Experience of managing the delivery of an effective service
• Experience of working in an acute NHS Trust
• Evidence of introducing and supporting change processes

Desirable criteria

• Experience of managing doctors rota
• Evidence of establishing, maintaining and consolidating effective working relationships with clinicians

Knowledge

Essential criteria

• Leadership and influencing skills
• High level of verbal and written skills
• RTT Pathways

Desirable criteria

• Proficiency in use of Health Roster, iPM, ICE, Viper and MediViewer

Personal Skills

Essential criteria

• Ability to work flexibly according to service demands.
• High level or work organisation, self-motivation drive for performance and improvement
• Strong sense of commitment to openness, honesty and integrity

It is an exciting time to join the newly formed Bedfordshire Hospitals NHS Foundation Trust. We run two busy hospital sites in Bedford and Luton. Our 7,500 staff provide high quality care for a growing population of around 700,000 across Bedfordshire and the surrounding areas.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. Travel between hospital sites may be required. We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

All new staff will be subject to a probationary period covering their first six months in post.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Job Description (PDF, 392.4KB)
• Person Specification (PDF, 200.4KB)
• Functional Aspects (PDF, 140.9KB)
• Disclosure & Barring Information and Recruitment of Ex-Offenders (PDF, 78.5KB)
• Staff Diversity Network (PDF, 140.3KB)
• Information for Disabled Applicants (PDF, 98.7KB)
• Bedford Hospital Site map (PDF, 2.6MB)
• Staff Benefits (PNG, 1.6MB)