Assistant Quality Manager for Cellular Therapies

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Job overview

UCLH has a world class cancer service and is one of the largest stem cell transplant and CAR-T centres in Europe. We are very excited to be further expanding our service into Oncology and we are seeking maternity cover for our Assistant Quality Manager to help maintain our quality management system, including assisting with setting up trials and helping with the preparation for external audits and inspections.

The post holder should have excellent IT skills, be well organized and methodical with good communication skills. On the job training for Quality Management software will be provided.

Main duties of the job

Applicants with backgrounds in clinical trials, or experience of working in a clinical or research laboratory environments are welcome to apply.

The post holder will work in direct support of the Quality and Service Improvement Manager and other members of the quality team including the Quality Manager for Cellular Therapies and the Quality Manager for HSCT. The role will also include working with the wider cancer management team to ensure that service objectives are achieved in a timely fashion, in line with Trust Priorities and prevailing best practice or accreditation, licensing or regulatory requirements.

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

• National Hospital for Neurology and Neurosurgery

• Royal National ENT and Eastman Dental Hospitals

• University College Hospital Grafton Way Building

• Royal London Hospital for Integrated Medicine

• University College Hospital Macmillan Cancer Centre

• The Hospital for Tropical Diseases

• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England - for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the second year in a row.

UCLH top trust to work at in England - for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay-scales-202425

Person specification

Knowledge and Qualifications

Essential criteria

• Educated to a degree level or equivalent.
• Relevant training or experience in quality management.
• Knowledge of the NHS or other healthcare system(s).
• Knowledge of governance processes e.g. incident management & risk assessment.

Desirable criteria

• Knowledge of clinical aspects of Stem Cell Transplant or Cellular Therapies.
• Familiar and competent with research methodology and clinical audit.
• Q-Pulse Administration.

Experience

Essential criteria

• Experience of supporting internal and external audits
• Experience of supporting education, development and training
• Experience in compiling and implementing policies and procedures that support service improvement.

Desirable criteria

• Experience in a regulated healthcare setting, at least 1 year of which has been in a quality or project management capacity

Skills and Abilities

Essential criteria

• Able to prioritise and manage own workload
• Able to work collaboratively and effectively with others at all levels
• Good problem solving and time management skills
• Able to collate and analyse complex information and produce reports and presentations for a wide variety of audiences
• Proficient in the use of IT, e.g. Word, Excel, PowerPoint, Access, internet and email.

Communication

Essential criteria

• Good communication Skills (verbal, non-verbal and written)
• Able to negotiate and persuade staff and colleagues at different levels

Personal and People Development

Essential criteria

• Evidence of continuous personal and professional development
• Able to organise, multi-disciplinary workshops and training events

At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity.

UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to: https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working.

We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.

Additionally, UCLH Arts and Heritage's staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.

We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.

We are also members of www.mytrustbenefits.co.uk/ which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.

Please note that if you are at present in a training position on the 2016 new junior doctor's contract and are applying for a Trust doctor role your salary will not be pay protected.

You will be placed on the appropriate point of the Trust Doctor pay scale based on your previous experience.

Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

Employer certification / accreditation badges

Documents to download

• Job description (PDF, 456.4KB)
• Functional requirements (PDF, 262.3KB)
• UCLH Values (PDF, 860.9KB)