Business Operations Manager

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Who we are looking for:

As Business Operations Manager, you will play a pivotal role in driving our operational strategy and ensuring the efficiency and effectiveness of our business processes. By working closely with various departments, you will provide critical insights into project management, risk management, change management and process improvements, that support strategic decision-making and business growth. Your expertise will help us identify opportunities for efficiency enhancements and productivity gains. Additionally, your ability to build relationships and create alignment across teams will be instrumental in guiding our business through key operational initiatives. Your contributions will foster collaboration and alignment across teams, ultimately driving positive change and supporting our mission to achieve sustainable growth.

How you'll have an impact:

On Datapharm:

As the Business Operations Manager, you will significantly influence our operational strategy and overall efficiency. By providing critical insights and supporting strategic decision-making, you will help drive business growth and identify opportunities for efficiency enhancements and productivity gains.

On the wider team:

You will positively impact team dynamics by promoting collaboration, consistency, and problem-solving, supporting skill development, and driving a culture of excellence and positive change.

On the customer:

You will have a profound impact on our people by fostering a collaborative and supportive work environment. They will enhance team cohesion through consistent processes and clear communication, empower team members by involving them in problem-solving and skill development, and drive a culture of excellence and positive change.

What you'll need to succeed:

• Proven track record in successfully delivering projects / Work packages within a high pressure, and or complex team
• Change Management experience. Preparation and maintenance of all project documentation through the project lifecycle
• Proven track record of driving operational improvements
• Process Mapping to BPMN standards
• Lean Six Sigma yellow belt as a minimum
• Project Management of medium to complex projects

Interested?...This is what's in it for you:

• Life insurance
• Medical insurance
• Company Dental plan
• Discounts on gym membership and retailers
• 25 days holiday per annum (in addition to bank holidays)
• Pension plan (10%employer contribution after one year service)

Don't meet every single requirement? At Datapharm we are dedicated to building a diverse, inclusive and authentic workplace and have been since 1977. We have been the trusted source of clear and accurate medicines information in the UK, with over 80 million visits each year. We help patients, carers, healthcare professionals, and the pharmaceutical industry make informed decisions using reliable, up-to-date information through modern digital platforms.

Our mission is to make healthcare information simple, effective, and accessible to everyone. So if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may just be the right candidate for this role or another within the company.