Assistant Operations Manager

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Job description

Managing driver resources

Allocation and pre-planning of work

Ensure that the correct procedures and behaviours are followed by drivers when on duty

Identify training needs and liaise with the Training Manager and HR to ensure appropriate solutions are in place.

Supporting HR Initiatives which include retention, recruitment and absence management

Incident Management including CCTV analysis.

Operational delivery of services

Customer service complaints handling

Staff engagement including local initiatives.

Ensuring compliance with Health and Safety Policies

We are looking for someone who has the drive and determination to make continuous improvements, therefore your skills will be essential to the role. You will have previous experience of people management in a unionised environment. A good understanding of health and safety will be advantageous as will organisational, decision making and analytical skills.

We acknowledge the importance of our people's diverse experiences, talents and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.

Close date: 31/05/23

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