Assistant Manager - New Homes Division

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The Role

We are interested in hearing from applicants who have worked in a New Homes Division. You'll be able to demonstrate your organisational skills, meet deadlines and work well under pressure in a team environment, whilst managing client expectation.

Key Responsibilities.
• To deal with client cases from initial instruction to completion under supervision.
• Liaise with clients face to face and over the phone.
• Receiving and issuing correspondence/mail from/to the client, agents instructed on behalf of the client and third parties.
• Attending outside appointments if required
• Reporting to and receiving and acting upon instruction from the head of department.

*To generate new business for the department and the firm.

Required Skills and Experience:
• Proven Experience in managing cases from initial instruction to completion under supervision.
• Experience with liaising with clients over the phone and face to face coupled with strong client care skills.
• Flexibility in support of other members of staff
• Attendance at required training courses
• Adhere to the Firm's compliance obligations

Why join us?

Training and development: At Franklins, we recognise and nurture talent. If you wish to study for professional qualifications and courses, we'll encourage and support this where relevant. In fact, several of our senior employees started in junior roles and progressed through the firm.

Flexibility: We understand that everyone's personal circumstances are different. We strive to support this through allowing flexible working patterns where possible.

Be part of a team: We believe it's important to build a positive rapport with your colleagues and to get to know teams in other departments. We therefore organise team-wide and company-wide events throughout the year, offering opportunities to get to know your colleagues outside of the work environment.

Community spirit: We strive to make a difference in the communities we serve and actively support a number of local charities including Willen Hospice, Cynthia Spencer Hospice, local food banks and many others. We also offer employees the opportunity to take a Volunteering day to support a local charity.

Location: Our centrally located offices in Milton Keynes and Northampton are located a short walk from shops and restaurants.

24-hour employee assistance programme: Offering support on a wide range of topics.

Our Benefits

• Salary commensurate with experience.
• 25 days annual leave plus bank holidays and Christmas closure. You'll also get a day off for your birthday!
• 24-hour employee assistance programme.
• Discount on legal services.

After completing 3 months with the firm you will also be eligible to join:

Pension scheme: Upon completing your probationary period, you'll be invited to join our pension scheme.

Death in Service: Should the worst happen, we offer 4 x Death in Service, for peace of mind.

A little more about us...

Franklins Solicitors is one of the leading law firms serving Northampton, Milton Keynes and the surrounding areas, distinguished by our unwavering commitment to excellence. Since our establishment in 1982, we have grown to employ over 100 dedicated professionals across our offices in Central Milton Keynes and Northampton.

Our reputation for quality is underscored by our prestigious accreditations: ISO 9001, CQS and The Law Society's Lexcel. We specialise in a comprehensive range of legal services, including Corporate Services, Commercial Property, Dispute Resolution, Employment Law, Legal Process Outsourcing, Family Law, Intellectual Property, Residential Property, Wills, Trusts, and Probate.

At Franklins, we pride ourselves on exceeding industry standards and making exceptional service our norm. Our core values-passion, excellence, trust, and unity-reflect our belief that our people are our greatest asset. We are dedicated to nurturing and developing talented individuals and ensuring that our clients receive unparalleled service.

If you are looking to advance your career in a supportive and dynamic environment, where your skills will be recognised and developed, Franklins Solicitors LLP is the place for you. Join us and be a part of a team that sets the benchmark for legal services in the region.

Please note: Whilst we appreciate the applications received from each and every individual in respect of advertised vacancies, due to the high number of responses received it is not always possible to answer each applicant individually. Therefore, if you have not had a response within two weeks of the closing date for applications it means that on this occasion your application has not been successful.