Assistant Manager - Facilities Management

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Job Description

Assistant Manager (Facilities Management)

• East Suffolk Services Limited, Lowestoft (NR32 2EF) or Ufford (IP13 6ET), depending on candidate's preference.
• £39,152 - £42,839 per annum
• 37 hours per week
• Permanent

Be part of a dynamic team that makes a difference

At East Suffolk Services, we proudly deliver a wide range of essential local services that support the lives of over a quarter of a million residents and thousands of businesses across our district.

We're a new, growing organisation-full of energy, ambition, and purpose. As part of our team, you'll play an important role in helping us shape high-quality, efficient services that people rely on every single day.

This is more than just a job. This is a fantastic opportunity to support, and give back to, your local community.

We currently have an opportunity to lead and manage our Facilities Management team as an Assistant Manager.

Your role:

You will help lead the delivery of high-quality facilities management services across a varied portfolio of buildings and commercial contracts. This is a hands-on role that blends operational leadership, client engagement, and emergency response coordination.

In this role, you'll oversee the day-to-day running of facilities, with a particular involvement overseeing the inspection and maintenance of 97 Play areas, ensuring services are delivered effectively and in line with agreed standards. You'll manage teams and subcontractors, monitor performance, and ensure compliance with health and safety regulations. You'll also be the go-to contact for clients, resolving issues and maintaining strong working relationships. You will also be instrumental in helping to build the commercial element of FM.

A key part of the role involves coordinating seasonal and emergency responses, including gritting operations, flood defence deployment, and barrier erection during tidal events, working closely with internal teams and external partners to ensure public safety.

What you will need:

We're looking for someone with solid experience in facilities management who shows high levels of commercial awareness and can lead multi-disciplined teams. You'll need excellent communication and problem-solving skills, a relevant professional qualification, and be knowledgeable around statutory health and safety requirements.

Do you have the skills, experience, or potential to succeed in this role? If so, we'd love to hear from you.

Thinking of joining us? Here's why you should

At East Suffolk Services, we truly value our employees. We understand that the backbone of any company's success will always be its people and that our continued success depends on recognising talented individuals, supporting their development, and retaining them within our organisation. That's why we are committed to making East Suffolk Services a great place to work.

We value our staff

In addition to a competitive salary, we offer a comprehensive package of benefits designed to support your health, development, and lifestyle. These include:

• A top-tier health and wellbeing package through Canada Life, one of the UK's leading providers - including online access to UK-based GPs and dentists, plus life insurance.
• A competitive, matched pension scheme through Royal London.
• Access to a wide range of support networks and wellbeing initiatives, including mental health resources and specialist counselling.
• Learning and development opportunities tailored to your role and personal goals.
• Exclusive discounts on the latest tech (smartphones, TVs, laptops), holidays and travel, fashion, health and beauty, and more.
• A car benefit scheme and cycle to work scheme to support your commute in a way that suits you.

For more information

For an informal discussion regarding this post, please contact Shayne Plant (FM Operations Manager) on 03300 166111.

Closing date: 11.30pm, 5 October 2025.

Interview date: w/c 13 October 2025.

How to apply

Step 1 - Read the advert and the Job Description and Person Specification (docx)

Step 2 - Complete the Supporting Statement template (docx). Please use the application template provided to show how you meet each of the criteria listed in the Person Specification. Unfortunately, we're unable to accept applications submitted in other formats.

Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

For more information, check out the How to Apply section of our Career Site (URL).