Assistant Manager

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Company Description

As Assistant Manager, you'll be at the heart of our management team helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.

Join us at Flaming Grill, where we're famous for flame grilled food and sizzling skillets. We're all about creating a lively atmosphere in our pubs, providing the perfect setting for our customers to enjoy the action of a game with a great choice of drinks.

Job Description

We are seeking an enthusiastic and detail-oriented Assistant Manager to join our dynamic team in Bristol, United Kingdom. As an Assistant Manager, you will play a crucial role in supporting the General Manager in the day-to-day operations of our business, ensuring exceptional customer experiences and maintaining high standards across all aspects of our organisation.

• Support the General Manager in overseeing daily business operations and lead the team in their absence
• Bring our brand to life by inspiring and motivating the team to deliver outstanding customer experiences
• Act as a role model for the team, providing training, mentorship, and support for their professional development
• Champion brand standards and ensure customer and team safety at all times
• Collaborate with the management team to implement strategies for improving efficiency and achieving business goals
• Monitor and analyse key performance indicators, making data-driven decisions to enhance operations
• Assist in managing inventory, scheduling, and budgeting processes
• Handle customer inquiries and complaints professionally and efficiently, ensuring high levels of customer satisfaction
• Contribute to the development and implementation of new policies and procedures to streamline operations
• Organise and participate in team meetings, fostering a collaborative and positive work environment

#LI-AH1

Qualifications

• Proven experience in a supervisory or management role, preferably in a related industry
• Passion for delivering exceptional customer experiences and maintaining high standards
• Excellent communication and leadership skills, with the ability to motivate and inspire teams
• Strong problem-solving abilities and capacity to think on your feet in a fast-paced environment
• Keen eye for detail and commitment to upholding brand standards
• Proficiency in relevant software and systems used in business management
• Excellent time management and multitasking abilities
• Flexible and adaptable approach to work, with the ability to handle changing priorities
• Strong analytical skills for interpreting data and making informed decisions
• Ability to work collaboratively with diverse teams and stakeholders
• Resilience and composure under pressure, particularly during busy periods
• A positive attitude and enthusiasm for continuous learning and improvement

Additional Information

We're all about rewarding our team's hard work, that's why...

You'll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. - so you can enjoy a weekend away without breaking the bank.
• Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream - access your wage before payday for when life happens.
• Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more...