Assistant Manager

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Denmans, part of Rexel UK have a great opportunity for an individual to support with the management in our Thetford branch in the role of Assistant Manager.

As an Assistant Manager, you will manage the day-to-day operations of the branch relating to resources and workload activity to ensure sales, profit and service level targets are consistently achieved, with emphasis placed on managing the internal sales office.

The Role:
As an Assistant Manager for Denmans, your main responsibilities will be to:

• Manage the internal sales office on a daily-basis, driving account management activities with branch colleagues, whilst managing your own basket of accounts
• Support the Business Manager to implement the strategic and tactical business plan for the branch and convert this into profitable day-to-day business performance
• Champion and drive forward sales and customer service initiatives within the branch team
• Monitor and take appropriate action to ensure that the branch achieves its daily sales & profitability targets and all agreed service levels
• Work with the Business Manager to develop and implement customer terms and pricing and ensure that these are clearly understood by branch and external sales colleagues
• Work with the Business Manager to encourage collaborative working relationships with key suppliers, review and maintain the branch stock profile in liaison with Supply Chain colleagues
• Actively identify and manage local stock levels to ensure optimum stock levels and action reductions in slow moving and obsolete inventory
• Complete invoice review and authorisation in the absence of the Business Manager
• Continually review branch operating systems, procedures and practices and implement any changes to improve operational effectiveness and efficiency, and to reduce costs
• Support the Business Manager in achieving business goals by training, coaching and appraising branch colleagues to deliver enhanced performance and build their capabilities
• Assist the Business Manager in people related issues, including attendance, performance and conduct so that their operational performance delivers budget targets, agreed KPI's and is in line with company standards.

The Person:
As an Assistant Manager for Denmans, you will need:

• Electrical product knowledge is advantageous
• Strong sales and negotiation skills, including telesales and account management
• To be customer centric with a customer service background
• To have had experience of working under pressure in a fast-paced role, whilst maintaining a consistent eye for detail
• An ability to embrace change and new technologies
• Excellent communication skills (including persuasion and influencing)
• Excellent interpersonal skills with the ability to influence across a cross functional team to deliver target performance
• Intermediate IT skills (i.e. Outlook, Excel, PowerPoint)
• Working knowledge of M3 across a range of branch processes and procedures
• Electrical product knowledge is advantageous
• Full UK driving license is essential

The Assistant Manager role is a FULL TIME permanent position MONDAY - FRIDAY and we offer a pension, life assurance, 25 days holiday plus statutory bank holidays.

Rexel are an equal opportunities employer

Rexel is a global industrial distributor serving the Electrical, PPE and MRO sectors with over 30,000 employees and operations in over 37 Countries. In the UK Rexel has over 2,000 staff working from 250+ branches.
We value people who have a sense of urgency and excitement, who demonstrate candour, insight and creativity, and thrive in an environment of change and challenge. We value people who take the company personally - being a part of Rexel UK means being part of the most exciting customer focused electrical wholesaler, a place where employees want to build their futures. Rexel is an equal opportunities employer.
Rexel UK Ltd. believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, Rexel UK Ltd. will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.