Assistant Library Manager

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Job Description

If you have a passion for supporting others to deliver quality customer service, and a keenness to learn about our libraries, we would like to hear from you!

As an Assistant Library Manager, you will be responsible for supporting the day-to-day management of libraries and the delivery of quality customer service. Your duties will include the line management of Library Assistants, administrating rotas and annual leave, banking library income, resolving building issues, and staff training and induction.

The role is varied and challenging and presents a great opportunity to build on existing skills. It supports both staff and customers across a variety of East Sussex Libraries, from village centres to busy towns. Success in the role relies on a range of transferable skills and does not require specific experience of working in libraries. The ability to be flexible is essential, as you will be required to work at several different libraries, for which travel costs from your base are covered.

We are looking for candidates who:

• Have good customer service and communication skills
• Have ICT skills and an interest in further development
• Have experience in staff training and management
• Are self-motivated and able to prioritise their workload
• Are able to defuse and resolve incidents
• Are keen to develop services and input into business planning

Our work rota is as follows: This role is part-time and includes working 1 in every 4 Saturdays, for which a day off in the week is given.

Week 1: Weds 9.30am - 4.30pm, Thurs 9.30am - 6pm, Fri 1pm - 5pm

Week 2: Weds 9.30am - 2pm, Thurs 9.30am - 5pm, Sat 9.30am - 5pm

Week 3: Weds 9.30am - 4.30pm, Thurs 9.30am - 6pm, Fri 1pm - 5pm

Week 4: Weds 9.30am - 4.30pm, Thurs 9.30am - 5pm, Fri 12pm - 5pm

To apply for the role, please click the apply now button and upload your CV with a supporting statement. We will be using your supporting statement to shortlist, so please be sure to address how you meet all of the essential criteria listed in the job description. You may draw upon any relevant work/life experience, education, or personal interests to do so. Your supporting statement should be no more than 2000 words long and must also describe how you would travel to other libraries when required.

Please download the job description and person specification for further information

In-person interviews will be held at Heathfield Library. For an informal discussion, please contact please contact Pip Jenkins, Library Manager, on 01323 466381.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

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Additional Information

Your starting salary will be pro rata if the above position is part-time or term-time only.

If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to Work in the UK - GOV.UK (www.gov.uk).

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.