Assistant Facilities Manager

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Department : Property & Facilities Management, UK & ROI
Location: Birmingham (with travel across the UK as required)
Role: Assistant Facilities Manager

The Team

The Property & Facilities Management Team work cohesively with the Workplace and Corporate Services team to provide the highest level of support to both our clients and internal stakeholders.

Our strategy seeks to:

• Work closely and hand in hand with our business services colleagues to provide a firm-first mentality to the provision of exceptional support within the workplace.
• Adopt a proactive approach to the management of to provide a workplace that enables our colleagues to excel.
• Prioritise the built environment to ensure we retain our market leading position in our areas of specialism.
• Position our most senior staff as advisors to the business, supported by expert execution.

The Role

The role will support the firm by providing operational and strategic support to the Property & Facilities Management Team in the delivery of exceptional customer centric operational services to the core business through the effective management of the applicable buildings, locations, and third-party FM suppliers.

Working closely with the Facilities Manager in collaboration with the broader group plus the Workplace & Corporate Services team and broader colleagues the role will influence the quality and standards of service delivered across multiple locations.

This role is a key component of the UK and ROI FM team who work across our 14 operational offices to deliver consistent and exceptional service, whilst ensuring locations not in use are appropriately maintained and secured.

You will be expected to leverage and influence our broader network and hold your own external network; facilitate service improvement and have good budgetary skills to support the management your area of the UK and ROI estate. Shaping and implementing initiatives and improvements will be key to the success of this role.

Collaboration and communication with all areas of the business are key to ensure the continued development of the team and exceptional service delivery alongside a strong sense of team and cooperative attitude.

The role reports to the Regional Facilities Manager.

Key Responsibilities Sub-heading

• Assisting in the provision of leadership and direction to the Facilities Management in the buildings/locations allocated to ensure the delivery of a consistent first-class Facilities Management service aligned to Clyde & Co's internal and external customer requirements and to provide input to the ever-changing requirements of our stakeholders and clients.
• Provide input into the preparation and maintenance of the revenue and capital budgets working closely with the Facilities Manager to effectively manage their individual location costs and provide input and direction in terms of potential improvements and efficiencies.
• Assisting in the overseeing of the provision of services including but not limited to cleaning and the maintenance of mechanical and electrical assets.
• Working with the Facilities Manager to ensure SLAs are adhered to.
• Support with the regular reviews and provide recommendations for on-going improvement.
• Assist in the delivery of projects within agreed budgets and timelines.
• Work effectively with relevant stakeholders for efficient project delivery.
• Develop and maintain regular contact with key stakeholders as required.
• Develop and maintain strong and positive partnerships with key third party suppliers.
• Work closely with the Head of Health, Safety, Security & Environment to ensure compliance with appropriate standards, operational requirements, health, safety, environmental and other statutory legislation and to promote a positive H&S culture across the estate.

• Assist in dealing with reactive situations and manage incident reports as necessary.
• Support the delivery of additional projects across the portfolio in conjunction with other members of the Property & FM team.
• Any other duties that may be required and which are considered by the line manager to be consistent with the level and the general responsibilities of the role.

Essential Skills & Experience

• Experience of working in a relevant role and comparable environment, preferably within the legal industry, including:
• Developing ideas for service improvement and rationalisation.
• Managing the implementation of projects.
• Working with the Facilities Manager to implement a UK and ROI the delivery of first-class services.
• Works comfortably at manager level and possesses the ability to influence key business services groups and lawyers.
• Strong organisational skills and the ability to handle multiple priorities within tight timescales.
• Able to work to tight deadlines under pressure.
• Good interpersonal skills including confidence, positivity, diplomacy, team focused dynamic and the ability to gain credibility quickly.
• Good verbal and written communication skills.
• Demonstrates attention to detail with a high level of accuracy.
• Prepared to travel throughout the UK as and when required.

The Firm

Clyde & Co is a leading global law firm, specialising in the sectors that underpin global trade and commercial activity, namely: insurance, transport, construction, energy, trade, and commodities. It is globally integrated, offering a comprehensive range of contentious and non-contentious legal services and commercially-minded legal advice to businesses operating across the world. Clyde & Co is committed to operating in a responsible way. This means progressing towards a diverse and inclusive workforce that reflects the diversity of its communities and clients, using its legal skills to support its communities through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment. The firm has 480 partners, 2400 lawyers, 3200 legal professionals and 5000 people overall in over 60 offices and associated offices worldwide.

Our Values

Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for our clients and our firm. We:

• Work as one We are a globally connected team of talented people who act with a firm-first mentality to achieve success.
• Excel with clients We aim high and challenge ourselves to deliver unique excellence for our clients, keeping them at the centre of everything we do.
• Celebrate difference We help each other to be at our best and believe our differences result in greater achievement.
• Act boldly We seek new opportunities, take action, and learn as we go, recognising that curiosity drives our development and contributes to growth.

Business Services Competencies

Clyde & Co is committed to providing extensive, personal, and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations.

The competencies are used to inform all aspects of Business Services career development. They vary across levels and different business areas and fall under the following areas:

• Technical Excellence
• People and Team
• Client/Stakeholder Relationships
• Service Delivery and Commercial Awareness
• Personal Effectiveness

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