Assistant Estate Manager - Towers Business Park
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Assistant Estate Manager - Towers Business Park
Job ID
177263
Posted
06-Sep-2024
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Manchester - England - United Kingdom of Great Britain and Northern Ireland
Assistant Estate Manager
Role Purpose
Manage operational activities at the Towers Business Park in Didsbury, South Manchester.
Role Specific Particulars
(Multi-site) The properties to be managed are in the Northern region and form part of Towers Business Park in South Manchester . As with any multi-site role properties and geographical area do change to suit the ebb and flow of company and client requirements.
Key Responsibilities
- To develop and maintain a positive image of the building in its location.
- To be responsible/assist with the drafting, control and reporting of service charge budget and expenditure for the site(s).
- To monitor all activities relating to the site(s), reporting and taking action as appropriate.
- Regular inspections of the building fabric.
- To develop and maintain a positive image of the building in its location.
- To be responsible/assist with the drafting, control and reporting of service charge budget and expenditure for the site(s).
- To monitor all activities relating to the site(s), reporting and taking action as appropriate.
- Regular inspections of the building fabric.
- To work in conjunction with key stakeholders ensuring a maintenance and repair programme is in place.
- To compile and maintain records relating to the site(s); e.g. asset register, plans, plant testing, etc., taking any action which may be required.
- To liaise with tenants and deal with any operational queries they might have.
- To attend tenants' meetings with the surveying team.
- To be responsible for Health and Safety compliance on site, and the maintenance of records.
- To be responsible for Environmental management on site, in compliance with policy and procedure.
- To organise fire and other safety evacuations and produce an emergency plan.
- To liaise with local authorities as appropriate.
- To proactively manage risk and deal with insurance issues on site.
- To ensure the property achieves the KPIs set by the client, in conjunction with key stakeholders.
- To manage major work programmes on site, acting as the liaison point for all parties involved.
- To produce regular reports to operational manager and surveying team, as required.
- Ensure procurement is carried out in line with company policy.
- Any other duties as directed by your Line Manager.
Person Specification/Requirements
- Understand how the industry, how stakeholders function and the range of services available to clients.
- Understand the basics of the investment market.
- Constantly updating knowledge of legislation relating to property management.
- Develop an understanding of how to build and maintain client relationships.
- Develop an understanding of how to build and maintain tenant/customer relationships.
- Develop an understanding of how to build and maintain supplier relationships.
- Understanding of key issues to be noted on property inspections.
- Understand and use industry/specific IT applications.
- Understand the principles of service charges.
- Understand the operation of VAT and banking.
- Understand the principles of contract law.
- Be able to specify services, tender contracts and select service providers.
- Understand how property is constructed and how plant works.
- Know and be able to apply legislation and policies relating to Health and Safety.
- Know and be able to apply legislation and policies relating to Environmental protection.
- Understand insurance relating to buildings and the FSA regulations.
- Understand the law relating to TUPE.
- Understand and apply all procedures relating to work activities.
- Contributes to team business plan/strategy.
- Able to plan and manage own workload.
- Able to work as part of a team, supporting colleagues.
- Able to use IT software such as Word, Excel, and databases.
- Be able to communicate effectively verbally and in writing.