Assistant E-Commerce Category Growth Manager – Fashion

About the roleBecome an Assistant E-Commerce Category Growth Manager for Fashion at John Lewis!

You are a commercially astute and analytical individual who maximises sales for your E-Commerce area in Fashion.

You will support setting the strategic direction and outlining what your category needs to grow, providing recommendations to deliver commercial targets and working with teams in Commercial, Customer, Content & Operations and Optimisation & Product to deliver these actions.

You will support forecasting, articulating risks and opportunities to trading performance looking forward, and analysis and recommendations from reviewing previous trading performance to maximise opportunities and minimise risks.

You will use your functional knowledge, providing insight that supports improved decision-making and prioritisation across Commercial, Digital and Customer teams. You will monitor performance and external benchmarks to ensure risks/opportunities are highlighted to stakeholders to improve assortment breadth/price, on-site/app customer journeys or marketing tactic channel activity.

• We know flexible working is important to you, and it is important to us too. The Partnership has adopted a hybrid working approach meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The Ecommerce Growth team aims for around 2 days a week in the office to connect, usually a Wednesday & Thursday. The role is based at our London Central Offices in Pimlico. 

• The salary range for this role is set at £53,000 £85,000

• This is a permenant position.

Key responsibilities:

• Provides expert and insightful analysis of Category performance data to drive E-Commerce trading actions

• Reports & tracks on end-to-end site customer behaviour analysis across funnel steps, campaigns, traffic type & content to maximise channel performance and inform customer journey improvements.

• Constantly reviews external market benchmarks to share recommendations and inform CPG assortment development and site customer journey development

• Supports Category Growth Manager to inform categories around assortment range, price & availability using site performance data to highlight risks/opps.

• Delivers high-quality trading insight, commentary and site metric forecasting In week trading actions

• Escalation of performance blockers and risks/opps

• Contributing to the E-Commerce growth plan

Essential skills you’ll need

• E-Commerce experience - understands how to influence conversion, traffic and AOV through multiple digital and trading functions.

•  Highly numerate and strong data-analysis orientation. Comfortable with interpreting complex data from multiple sources to provide clear recommendations.

• Influencing skills. Ability to build strong Stakeholder relationships

• Key point of contact, meetings and support to category teams eg assortment reviews

• Digital capability and experience, understanding of marketing channels, funnel and category dynamics, market context

• Strong commercial acumen.
   

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About The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting. If required, you’ll find out more about vetting throughout the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.