Assistant Director - Training Specialist

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Moody's empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together.

Moody's is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don't meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.

Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.

At Moody's, we're taking action. We're hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We're educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity

Sales Training is a critical function to ensure growth, development, and continuous success for each sales employee. The Sales Training Specialist will welcome, train, and engage new sellers into the organization. The Sales Training Specialist team will cover the essential topics that a salesperson needs to understand and do their job effectively and efficiently and ultimately increase sales productivity. The sales training specialist will also engage in various projects to support the sales team. Projects may include supporting sellers in our Salesforce application, sales content organization and curation, product certifications, driving adoption and reinforcing our sales methodology and process, working with individual sales operating units and product and sales teams to deliver high-quality industry certifications.

This role will partner with business subject matter experts, Industry Practice Leads, Sales Managers and Executive leadership to ensure alignment and facilitation support. You will be responsible for the effective development, coordination and presentation of training and development programs for all sales employees. In addition, you will manage the assessment of developmental needs to drive training initiatives while identifying and arranging suitable training solutions.

Main Responsibilities:
• Act as a subject matter expert in our Highspot sales enablement platform.
• Plan, organize, facilitate and participate in employee sales training
• Conduct follow-up studies of all completed training to evaluate and measure results; modify programs as needed; develop effective training materials utilizing a variety of media
• Develop and maintain training communications to ensure employees and customers have knowledge of training events and general product information
• Work effectively as a team member with other members of management and the Professional Services team
• Regularly reports on the performance of the program and communicates business impact through monthly and/or quarterly reviews.
• Creates a positive learning environment for all joiners, improving employee morale, while enhancing their skills
• The training specialist may also get involved with upscaling and reboarding of our existing sellers.

Qualifications:
• A bachelor's degree in education, business administration or finance or at least five years of teaching equivalent
• At least five years of experience in a corporate or business setting
• At least two years of curriculum design experience and / or managing a training program
• Proven ability to lead by example and foster mentoring relationships
• Outstanding verbal, written, multi-tasking and presentation skills.
• Ability to create momentum and foster engagement
• Strong organizational skills and the ability to meet tight deadlines
• Excellent leadership, interpersonal, and listening skills
• Ability to communicate with all levels of internal staff and management
• Competence in process development, execution, and administration
• Ability to meet aggressive daily, weekly and monthly goals

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet

Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee's tenure with Moody's.