Assistant Customer & Commercial Planning Manager - Shared Space

Job Description

Role: Assistant Customer & Commercial Planning Manager - Shared Space

Contract: 12 Month FTC / Secondment

Shift pattern: Full Time

Location: Nottingham Support Office

Closing date: 3rd March

Recruitment Partner: Matthew Nelligan

What you'll be doing

The Customer & Commercial Planning team presents an exciting opportunity to join and lead the development of our customer-facing plans. These plans will be implemented within Boots UK stores, delivering stretching commercial KPI's. At the same time, we ensure the customer is at the heart of everything we do.

A high profile, high visibility role working with partners across all departments, you will have a unique opportunity to create the best strategies and plans for the total business. Focused on the customer experience in our stores, you will own the trade-off processes for our instore space for Sales Plan, working with our Commercial & Marketing colleagues to maximise value projection instore. You will create and conduct centralised salesplan space planning across the Departments to provide a central and customer-facing viewpoint of all salesplan space in stores.

You'll be working to build a space plan that delivers on the financial ambition whilst also surprising and delighting our customers. As a centralised planning team, we are key in driving out a co-ordinated plan that can be brilliantly implemented in stores and delight our customers, whilst recognising the need maintain supplier agreements. As the owner of important instore space instore, the impact you will have on our customers is clear; ensure the right products are in the right place at the right time across all 1900 stores.

You will also support the 2 Customer & Commercial Planning managers, ensuring the delivery and planning of an in-year trade plan which drives meaningful difference for customers. Ensuring the plan is the strongest possible, grounded in insights and best practice whilst also being the guardians of the processes and governance that drive the creation of the plan. You will support critical planning meetings with senior leaders across both Boots UK & No7 Beauty Company.

Key responsibilities

• Lead the creation of a balanced site trade-off plan representing corporate events, NPD, value projection, category priorities & trending products
• Site management including toiletries gondola ends, healthcare gondola ends, PPS, IQM and other ad hoc sites
• Implement the plans you have developed throughout the Sales plan process, ensuring their execution.
• Support the Customer & Commercial Planning Managers with decision-making advice for changes to space plans, balancing customer insight, funding agreements and operational restrictions.
• Complete campaign, site and late change checks to support trading teams and other partners in delivering the Salesplan process.
• The Customer & Commercial team involves employees in the planning process to ensure key business KPI's are achieved. Support the development of these in-year planning processes and being a lynchpin between Commercial & Marketing teams.

What you'll need to have (our must-haves)

• Cross-functional Collaboration: Ability to work with diverse teams and build strong relationships to influence decision-making and align goals.
• Organizational Skills: Project management skills to coordinate complex plans and manage multiple initiatives simultaneously.
• Commercial Acumen: Understanding of business operations and the ability to balance financial targets with customer experience in space planning.
• In-Store Knowledge & Customer Insight: Understanding of in-store operations and customer behaviour to inform space planning decisions.
• Data Interpretation & Insight: Analyze sales and market data, identify trends, and create relevant insights to support decision-making.
• Attention to Detail & Accountability: High attention to detail in implementing plans and holding teams accountable for deliverables and outcomes.

Rewards designed for you

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

About The Boots Group

The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries - including the UK, Ireland, Thailand and Mexico. The Boots Group brands - including Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses, serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

What's next

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. We advertise a role as full-time, and we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

We ask, if applicable, that you complete a Pre-employment check after receiving an offer. Depending on your location, we will ask you to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

We hope to hear from you soon.

Be Brilliant with Boots.