Assistant Business & Transformation Manager

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Job Introduction

Assistant Business & Transformation Manager

Grade: PO3
Hours: 35 hours per week
Salary: £44,331 to £47,532
Service: Street Services (Business Support Team)
Location: Birchmere Centre, Eastern Way, Thamesmead, SE28 8BF

The Royal Borough of Greenwich's Street Services is seeking an exceptional Assistant Business & Transformation Manager to join our dynamic Business Support Team. This role offers a unique opportunity to manage critical business functions while driving digital transformation across a vital public service.

Street Services is responsible for essential waste collection and street cleansing operations across Greenwich, with 446 staff members and a substantial budget portfolio of £32 million. As part of our forward-thinking Business Support Team, you'll be instrumental in assisting with managing the back-office functions that enable efficient and effective frontline service delivery.

As our Assistant Business & Transformation Manager, you'll support and occasionally deputi s e for the Business & Transformation Manager, taking a hands-on approach to:

• People Leadership - Directly manage a team of 10 staff, developing talent and driving performance excellence
• Financial Oversight - Support the management of budgets totalling £32m and income generation exceeding £2.5m
• Digital Transformation - Champion innovative IT solutions and digital communication strategies
• Performance Analysis - Collect, analyse, and present critical service-wide performance data for senior leadership
• Traded Services - Ensure commercial services operate at full cost recovery with robust service agreements
• Operational Excellence - Support frontline service delivery through effective systems management

Your Skills & Experience:

The ideal candidate will be a versatile professional who thrives in a multi-faceted role and excels at building collaborative relationships. You'll bring:

• Exceptional communication and people management abilities
• Strong team leadership skills with proven ability to motivate and inspire others
• Strong financial acumen with experience in budget monitoring
• Tech-savvy approach with passion for digital innovation and system improvement
• Experience in HR processes and performance management
• Ability to adapt to changing priorities in a fast-paced environment
• Talent for analysing data and producing actionable insights

This challenging and rewarding role offers the chance to develop your career across multiple business disciplines while strengthening crucial back-office operations. You'll need to be flexible, occasionally working weekends to support service delivery.

Join our team and help shape the future of Street Services in the Royal Borough of Greenwich!

Essential information to consider before applying:

• Applications must fully meet all essential person specification criteria to be shortlisted for interview
• Applicants must review their application to ensure that it accurately reflects their experience, employment history, qualifications, and understanding of the role for which they are applying
• The supporting statement must be written in the applicants own words, t he use of AI for the writing of supporting statement sections is not recommended

• Shortlisted applicants will be required to successfully complete an initial assessment before being considered for an interview - the assessment for this post will involve three written scenarios and feedback to the interview panel

The Royal Borough of Greenwich values diversity and is committed to equal opportunities

Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

Advert Close: All vacancies close at midnight unless otherwise stated.

Early Advert Close: Royal Borough of Greenwich reserves the right to close any job advert earlier than the advertised closing date where there is reason to do so (for example high volume of applications).

How Applications are Scored: Each application is scored according to how well the supporting statements addresses each point on the Person Specification for the role.Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert.When completing your application, please use the supporting statements section to tell us how you meet each of the points on the Person Specification . We need to have this information in order to consider your application.

Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.

Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.

Attached documents

• Job description
• Person specification