Assistant Branch Manager - Sheffield

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Job Description

We are currently looking for a Trade Counter Assistant Manager to join the ADI team in the Sheffield branch! This role is a Monday-to-Friday 08:30-17:30 and offers excellent, long-term opportunities.
As an assistant branch manager, you will be responsible for providing excellent service to our customers, handling sales inquiries, processing orders, and supporting the team as well as the branch manager in stimulating sales and achieving sales targets collaboratively as part of a team

JOB DUTIES:

• To assist and support the Branch Manager in always achieving branch sales & profit targets.
• To support with leading, inspiring, and motivating the branch team to achieve their targets through effective coaching and empowerment.
• Ensure compliance with all aspects of Health and Safety, conducting regular inspections and implementing preventive and corrective measures.
• Support with the Management of all day-to-day Branch Operations.
• Support with the management of branch inventory, shrinkage, cash/credit control.
• Deliver an excellent customer experience, maintaining strong effective relationships with customer base & supply partners.
• Support with all branch audits.
• Support delivery of business plans/strategy for the branch to achieve revenue and profitability objectives.
• Support all marketing activities in line with business strategy.
• Working effectively with key strategic vendors and customers to promote growth and development strong key partnerships.
• Monitor & Support the Manager with Branch KPI's to identify new ways to innovate and drive growth.
• Deputies for Branch Manager as and when required.
• Act as a role model for the team - leading by example and promoting the correct behaviors, fulfilling all audit requirements.
• Provide guidance and coaching to branch staff and resolve ant issues or conflicts.
• Monitor and evaluate branch performance and customer satisfaction.
• Handle customer enquiries and complaints and escalate these where necessary.

YOU MUST HAVE:

• High School Diploma/College Diploma or equivalent.
• Prior sales/customer service experience - preferably in a trades or wholesale environment but equally retail will be considered favorably
• Ability to multi-task
• Excellent communication skills

WE VALUE:

• Ability to work autonomously and collaboratively as part of a team
• Previous industry experience in a wholesale distributor or working on a trade counter would be an advantage
• Happy being on the phone with customers, providing advice, and looking for sales or upselling opportunities

WHAT'S IN IT FOR YOU

• Stable permanent role Monday to Friday.
• Great work environment
• Bonus scheme paid quarterly
• Excellent company benefits + pension contribution
• Genuine opportunities for progression
• Opportunity to work for a forward-thinking global brand

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About Us

Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. For more information about Resideo, please visit www.resideo.com.

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.