Assistant Branch Manager - Devondale - Bridport

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The Company

Founded in 1981, Devondale Electrical Distributors is a well-established independent electrical wholesaler.

At Devondale, we have a deep respect and appreciation for our customers. We strive to serve their needs for quality electrical supplies every day through 12 branches in the South West, with over 59 employees supporting our vision to be the best local merchant to do business with.

The desire to serve our customers has been the driving force behind our growth and our strategy. We are dedicated to our people and supporting our local communities. From our Branch Support Centres to the employees throughout our branches, every individual plays a role in helping ensure the business' success.

Devondale is proud to be part of the Independent Builders Merchant Group (IBMG). IBMG is the largest independent merchant group in the South of England operating through five core divisions (Builders Merchants, Timber, Plumbing & Heating, Roofing and Electrical), primarily serving trade customers with an extensive range of products. IBMG has over 170 branches extending from Penzance to Margate, generating revenues in excess of £650 million and are supported by over 2,200 colleagues.

The Role

We currently have an opportunity for a Assistant Branch Manager in Bridport. Day to day supervision of branch team members and improving the branch customer experience and sales performance. Working alongside the Branch Manager to help maximise the sales and profitability of the branch as well as the efficient management of daily operations.

Responsibilities and Duties

Assisting customers on the trade counter and telephone as well as helping when needed to load.

Working with the Branch Manager on all aspects of branch development and customer service.

Stock replenishment from ordering materials to ensuring adequate stock levels.

Any other appropriate duties given by the Branch Manager.

Supervision of a team of colleagues.

Supporting the Branch Manager in the execution of the Sales plan for the branch.

Ensuring the safe and efficient management of daily operations.

Ensuring all branch activity is centered around the customer and ensuring they have the best possible experience.

Provide cover for the Branch Manager when required.

The Hours

Monday to Friday 07:30-17:00

Qualifications and Attributes

• Experience in a similar role
• A customer-focused approach
• Strong administration and organisational skills
• Develop and maintain excellent relationships
• Strong sales and negotiation skills
• Confident communicator at all levels
• Ability to build and maintain relationships
• Approachable

The Rewards

Joining us means joining the leading and largest Independent Builders' Merchant in the South of England. We provide training, support, and opportunities for career progression through our commitment to creating a great work environment where you're encouraged to be and do your best.

You'll be joining a friendly and welcoming team. We offer an excellent benefits package which includes a competitive salary, pension, bonus scheme, employee assistance programme, perks membership and staff discount.