Assistant Branch Manager

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LHP is partnering with Jewson to create materials partnership that will provide our colleagues with easy access to materials to enhance our repairs service. This partnership will strengthen the reliability and responsiveness of our repairs service, helping us deliver a Place to be Proud of for our customers.

This role will be employed directly by Jewson, and all applications must be submitted via their website (see the link in the Apply section). However, the successful candidate will work closely with LHP's repairs service and will be expected to embody LHP's values in their day-to-day work

Jewson Partnership Solutions (JPS), specialists in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities, is on the hunt for an Assistant Branch Manager who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays)

Hours - 7.00 - 5.00 Monday to Friday

Key Responsibilities

• Act as first line support to the Branch Manager to lead and support the team to deliver success

• Provide an excellent customer experience, maintaining strong effective relationships with both local customers and suppliers

• Process customer orders both over the phone and in person

• Deliver a wide variety of products to our customers using a 3.5t Transit Van when needed

• Pick items to fulfil customer orders ready for collection or delivery

• Check incoming stock deliveries and put away in appropriate area

• Getting to know our product lines and services in order to make the most of all customer interactions

• Develop great relationships with new and existing customers (both face to face and over the phone)

• Maintain stock levels, carrying out regular stock counts

• Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work

What's in it for you?

• Retirement Savings Plan (Pension) - with Legal & General

• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.

• WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway

• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)

• Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover

• Employee Discount

• Refer a Friend scheme

• Wellbeing Centre via WorkPerks

• New Reward and Recognition programme - launching soon!

Required Skills and Experience

• A flexible approach to work; happy to support in various departments within the branch

• Previous experience within a builder's merchant or with building materials, but not essential

• Some supervisory experience in a retail or merchant environment

• Previous forklift experience, although training will be provided

• A full Manual (Preferred) clean driving license in order to support with deliveries using a 3.5t van

To Apply: Visit the Jewson website and apply directly - Assistant Branch Manager

Finally some key Information

At Lincolnshire Housing Partnership, we're committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates.

It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at Recruitment@lincolnshirehp.com for a friendly chat

Please be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities.

To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment process

All offers of Employment is subject to a DBS Check and Satisfactory References