Assistant Branch Manager

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The Company

Independent Roofing Supplies (IRS)

Independent Roofing Supplies has been supplying roofing contractors and the roofing industry with first-class roofing materials for over 10 years.

We offer a comprehensive range of high-quality roofing materials, products and accessories such as GRP and fiberglass supplies, Instagrufe modular green roofs and Heritage Clayhall Roof Tiles, to name but a few, and still retain the personal touch of a local business.

At IRS, we have a deep respect and appreciation for our customers. We strive to serve their needs for quality roofing supplies every day through three branches in Newhaven, Bexhill and Hove,

The desire to serve our customers has been the driving force behind our growth and our strategy. We are dedicated to our people and supporting our local communities. From our Branch Support Centres to the employees throughout our branches, every individual plays a role in helping ensure the business' success.

Independent Roofing Supplies is proud to be part of the Independent Builders Merchant Group (IBMG). IBMG is the largest independent merchant group in the South of England operating through five core divisions (Builders Merchants, Timber, Plumbing & Heating, Roofing and Electrical), primarily serving trade customers with an extensive range of products. IBMG has over 170 branches extending from Penzance to Margate, generating revenues in excess of £650 million and are supported by over 2,200 colleagues.

Due to the continued success and expansion of our business, an exciting opportunity has arisen for a Assistant Branch Manager to join our team at Bexhill Roofing.

The Role

We currently have an opportunity for a Assistant Branch Manager in Bexhill Roofing

Day to day supervision of branch team members and improving the branch customer experience and sales performance. Working alongside the Branch Manager to help maximise the sales and profitability of the branch as well as the efficient management of daily operations.

Responsibilities and Duties

Assisting customers on the trade counter and telephone as well as helping when needed to load.

Working with the Branch Manager on all aspects of branch development and customer service.

Stock replenishment from ordering materials to ensuring adequate stock levels.

Any other appropriate duties given by the Branch Manager.

Supervision of a team of colleagues.

Supporting the Branch Manager in the execution of the Sales plan for the branch.

Ensuring the safe and efficient management of daily operations.

Ensuring all branch activity is centered around the customer and ensuring they have the best possible experience.

Provide cover for the Branch Manager when required.

Qualifications and Attributes

• Experience in a similar role
• A customer-focused approach
• Strong administration and organisational skills
• Develop and maintain excellent relationships
• Strong sales and negotiation skills
• Confident communicator at all levels
• Ability to build and maintain relationships
• Approachable

The Hours

Monday to Friday 07:00 - 17:00

The Rewards

Joining us means joining the leading and largest Independent Builders' Merchant in the South of England. We provide training, support, and opportunities for career progression through our commitment to creating a great work environment where you're encouraged to be and do your best.

You'll be joining a friendly and welcoming team. We offer an excellent benefits package which includes a competitive salary, pension, bonus scheme, employee assistance programme, perks membership and staff discount.