Assistant Bars and Duty Manager

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Job overview

Are you passionate about event management and the world of hospitality and ready to take the next steps in your career?

Islington Assembly Hall, an iconic London venue, is looking for an enthusiastic and dedicated Assistant Bars & Duty Manager (ABDM) to join our team.

Islington Assembly Hall (IAH) is an 890-capacity venue managed by Islington Council. For over 13 years, IAH has been operating as a live music venue in the heart of the borough bringing the community huge names including Skepta, Ed Sheeran, Coldplay and Ghetts to name a few.

IAH host a diverse range of events, including live music concerts (80% of total business), wedding receptions, private and corporate functions and council events. Our bar service is a vital component of our business, playing a significant role in generating income.

As Assistant Bars & Duty Manager, you will play a pivotal role in ensuring the success of our events, with a focus on delivering exceptional bar services. This is a unique opportunity to be part of an exciting and vibrant team, where no two days are the same.

If you have a strong background in bars and/or events, are a proactive, customer-focused and detail-oriented professional looking for a dynamic role in a thriving venue, we want to hear from you.

Please read the job description and person specification below. If you would like to talk to us more about this opportunity or ask us questions about the application form and process, we are hosting an open day at Islington Assembly Hall on 11th November 2024, 10am-1pm. Email us on assembly [email protected] or call Sammy on 02075272743 to confirm your attendance.

The position requires the postholder to work late nights, weekends and some early mornings.

Recruitment dates:

Open day for application support: Monday 11th November 2024 (10am-1pm).
Deadline for applications: Sunday 24th November 2024 , 11.59 pm
Expected Interviews date: Monday 2nd December 2024

For an informal discussion about the role, please contact the Bars and Duty Manager, Sammy Winters, 02075272743.

Main Duties

You will manage the smooth running of events at Islington Assembly Hall, overseeing the functionality of the bars and supervising all event staff.

You will work closely with the coordination team to provide a professional service to our clients and customers, ensuring policies and procedures for the venue are adhered to, licensing objectives are met,and the safety of customers is prioritised.

During events you will be the main point of contact for our key event stakeholders including promoters and reps within the music industry.

Working with the Bars & Duty Manager to rota, you will train and manage the bar staff, box office and cloakroom staff ensuring a professional and efficient service.

You will collaborate with the Bars & Duty Manager, developing an understanding of our diverse customer demographics. You will develop and deliver strategic drinks initiatives aimed at boosting the spend per head during events with suggested products, promotions and marketing plans.

You will need to show initiative and be proactive in identifying potential issues and hazards and be able to solve problems quickly.

Working for your organisation

Work benefits:

• 31 days annual leave (increasing to 36 days after five years in service)
• Islington Council match 8% pension contribution
• Excellent learning and development opportunities, appropriate to your role
• Flexible home working depending on business needs
• Respectful working environment
• Wellbeing support
• Chance to contribute to the strategic direction of the venue
• Discount on Better gym membership
• Interest Free Season Ticket Loan Scheme
• Cycle to work scheme

You will be committed to the Council's core values of public service, quality, equality and empowerment and to demonstrate this commitment in the way duties are carried out.

About You

Working for the team, service and our organisation

Islington is a place rich with diversity and culture. As a council our sense of purpose couldn't be clearer: we serve. It's in the logo. We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Together we can change the future.

We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive.

To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out 'CARE', which is what we think public service is all about.

Watch our video to hear more about our mission and how you can help us achieve it from the Leader of the Council, Cllr Kaya Comer-Schwartz.

Recruitment information

It is the policy of Islington Council that no user of service, present or future employee or job applicant receives less favourable treatment on the grounds of their sex, perceived or actual sexual orientation, marital status, race, religion or belief, age, creed, colour, nationality, national origin, ethnic origin, or disability, or on the grounds of their association with someone in one of these groups; nor is disadvantaged by any conditions or requirements which cannot be shown to be justified. We welcome applications from Black and Minority Ethnic candidates and acknowledge our responsibility to mitigate against racial discrimination.

Islington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and we are committed to providing support to applicants who request reasonable adjustments to be made during the recruitment process and throughout their career with us.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff, and volunteers to share this commitment. Some posts are subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

The post is subject to 3 years referencing.

Please note: Priority will be given to those at risk of redundancy within Islington Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.