Application Manager

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Aufgaben Applications Manager

About Us
At Mercedes-Benz Cars, we're passionate about what we do. Whether we're exploring ways to make motoring more sustainable, or pushing the boundaries of technology, innovation underpins everything
It's an exciting time to be part of the team, so what are you waiting for?

How you'll play your part

We're looking for someone self-motivated and results driven, who has proven track record of supporting and managing high profile applications and has a strong understanding of business processes. In this role, you'll utilise ITIL Service Management skills and experience to proactively deliver application management and support processes throughout the entire application lifecycle. You will be responsible for ensuring the provision of highly effective, reliable, and efficient solutions to our business users, ensuring their utmost satisfaction
We're looking for someone who can bring their expertise to the forefront. You will develop, maintain, and leverage your expert understanding of business use, application landscapes, integration, data dependencies, and support processes. Your role will be crucial in effectively leading and collaborating with various stakeholders, including the business, IT functions and external vendors. Your proficiency will be key in delivering excellence in applications management and operations tasks.
You'll take charge of leading collaboration with solution owners, providers, and application domain teams. Drawing upon your extensive knowledge and experience of applications, you'll actively identify opportunities to enhance user experiences through strategic training, functional improvements, and automation. Your insights will play a vital role in refining solution design, usage, and overall operations, with the ultimate goal of reducing incident volumes and requests
Experience & Skills: With over 12 months experience in Software Development Lifecycle, you'll be capable of comprehending and acting upon technical application, integration, and data information. You'll be educated to a degree level with over 18 months post graduate working experience and be ITIL certified with 12 months experience in the use of IT Service Management Skills. You will be highly organised, self-motivated and results driven with meticulous attention to detail.
Problem-Solving Abilities: Your analytical, problem-solving, and logical-thinking skills enable you to comprehend and act upon technical application, integration and data information. You'll possess the ability to anticipate, identify, eliminate, and contain technical and business risks and issues
Communication Excellence: Exceptional written and verbal communication skills allow you to articulate complex concepts to diverse audiences, ensuring stakeholder engagement

At Mercedes-Benz, we operate with integrity and therefore you are required to maintain ethical standards in accordance with our polices and adhere to the Company's Compliance Guidelines and Policies including Anti-Bribery and all relevant competition law.
What's in it for you

As well as the opportunity to work in a dynamic environment, with a great team we'll offer you a competitive salary and discretionary bonus structure. We also hope you'll love our products as much as we do, with access to our colleague car schemes. On top of that, you'll be able to join our pension scheme and you'll get a flexible benefit pot that can be used to find the benefits that are right for you. We are pleased to be able to offer a hybrid working approach - achieving a great balance between remote and office working

We're here to support you - we offer access to colleague wellbeing resources, including an Employee Assistance Programme and Mental health First Aiders, as well as flexible opportunities to support work life balance. We'll also encourage your development, with the training and knowledge you need to reach your potential

Who we are
Through the doors of Mercedes-Benz Cars, you'll find a passionate team working to drive creative solutions, who think and act luxury brand in everything that we do. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity
We celebrate a culture of appreciation and respect, where everyone is valued for who they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas

What's next?
Once you click apply, we'll take you through to the Mercedes-Benz Group careers portal - this is our parent company site, so don't worry, you're in safe hands. Here, you'll find a short application form to complete.
Please be assured that we're here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them. We're also open to working flexibly and are happy to discuss flexible working options.
Due to UK legislation, we need to let you know that we can only accept applications from those with the right to work in the UK

Managing your data

We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process.
Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR
Your application data is held within our secure application tracking system called Taleo - you'll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. You can also seek 'job alerts' once you are registered in Taleo and it's possible your details may be returned in searches we conduct for new positions and we may contact you by email to let you know about them. We limit the storage of your data to the necessary period. Contact us as careers@mercedes-benz.com for further information.
If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Mercedes-Benz UK Data Protection Officer at the following address: Mercedes-Benz UK Ltd, Legal Department, Tongwell, Milton Keynes, MK15 8BA or datacompliance@mercedes-benz.com