Ancillaries Development Manager

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Join our dynamic team at TUI as the Ancillaries Development Manager and play a pivotal role in enhancing our ancillary sales channels. As we strive towards offering a common range of appealing products and services to customers worldwide, Your expertise will be key in driving innovation and optimization across various touchpoints. Come be part of our team and contribute to shaping the future of travel at TUI!

ABOUT THE JOB

• Support the execution of roadmaps across group functions (e.g., CRM, App, Digital, Marketing) to drive new developments in ancillary sales channels.
• Collaborate with regional ancillary teams to identify initiatives and relevant channel teams to ensure successful delivery, maximizing the uptake of ancillaries.
• Contribute to ancillary content and branding to drive maximum uptake of key products and ensure a consistent tone of voice across channels.
• Manage the execution of new opportunities in the ancillary optimization test roadmap, coordinating with stakeholders to prioritize, implement, and measure results.
• Understand and optimize the overall customer journey for ancillary purchases across channels and touchpoints, seeking to establish new ones.
• Support the prioritization of ancillaries in new IT platforms and channels to deliver improvements based on business and customer priorities.

ABOUT YOU

• Good commercial acumen with the ability to balance commercial targets with customer satisfaction.
• Excellent stakeholder management skills, including the ability to influence and collaborate across markets.
• Evidence of seeking out best practices, a passion for innovation, and competitor analysis.
• Knowledge of marketing and touchpoint optimization is beneficial.
• Data-driven approach, ability to use key metrics and analytics to drive recommendations and roadmaps.
• Comfortable identifying new opportunities and executing within a defined business strategy, adapting to regional and business needs.
• Strong organizational, planning, and prioritization skills based on customer and commercial insights.

ABOUT OUR OFFER

• Working in the leading global tourism group: We stand for intercultural cooperation and offer the opportunity to work in international projects and teams.
• Mobile working, flexible working hours and working from abroad: We believe that work is something you do, not where you go.
• Development and career opportunities: We promote the potential of our employees with a wide range of (digital) training opportunities and international career opportunities.
• Personal benefits: We offer attractive remuneration, generous travel benefits, extensive health & wellbeing offers and much more.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA

If you require any further information regarding this opportunity, please email careers@tui.co.uk

We really value your interest in TUI and will be back in touch with you shortly after the application closing date.