Analytics Manager
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Our purpose is to make great financial decision making a breeze for everyone, and that purpose drives us every day.
It's why we're on a mission to create an automated quoting engine, with the simplest of experiences, wrapped in a brand everyone loves!
We change lives by making it simple to switch and save money and that's why good things happen when you meerkat.
We'd love you to be part of our journey.
As Analytics Manager you are responsible for managing a team of analysts, using advanced analytics to develop insights about CTM's customers, products and services. You will work closely with key business stakeholders and the Leadership team to foster a deep understanding about the drivers of performance and customer behaviour in order to shape winning customer strategies. You will identify and champion opportunities to improve customer outcomes and performance, and play a key role in instilling an agile, data-driven culture across CTM.
Everyone is welcome.
We have a culture of creativity. We approach our work passionately, improve constantly and celebrate our wins at every turn. We are an inclusive workplace and our employees are comfortable bringing their authentic, whole selves to work. Everyone is welcome. Be you.
This means we're excited to hear from people with a range of skills, experiences and ideas. We don't expect you to tick all the boxes, but would love to hear what makes you great for this role.
Some of the great things you'll be doing:
• Lead, coach, develop, attract and retain high-performing talent, ensuring appropriate succession planning, who can motivate and drive delivery of objectives
• Build strong cross-team relationships and work collaboratively to identify, scope and prioritise analytics initiatives
• Manage the delivery of a team of analysts, ensuring consistent high quality and timeliness of work
• Support analysts in achieving their potential by developing clear objectives and development plans
• Seek new and innovative ways to improve the quality and impact of analytics within CTM
• Encourage the use of advanced techniques including machine learning and AI
• Proactively share knowledge and ideas across the wider team, contributing to a collaborative and dynamic Culture
• Develop and champion agile, data-driven approaches (e.g. test and learn)
• Ensure findings/recommendations have maximum impact through clear communication and effective data storytelling
• Work with the wider Data team to leverage the team's full range of capabilities to maximum effect
What we'd like to see from you:
• Proven experience scoping and leading analytical projects
• Broad knowledge of analytical and statistical methods
• Expert communicator and data storyteller
• Expert in SQL and one other programming language (Python or equivalent)
• Expert in Data visualisation
• Prior managing, coaching or mentoring experience
• Highly collaborative
• Good planning, organisation and stakeholder management
• Team management experience in a similar role
• Bachelor's degree in a numerate subject preferred
There's something for everyone.
We're a place of opportunity. You'll have the tools and autonomy to drive your own career, supported by a team of amazingly talented people.
And then there's our benefits. For us, it's not just about a competitive salary and hybrid working, we care about what matters to you. From a generous holiday allowance and private healthcare to an electric car scheme and paid development, wellbeing and CSR days, we've pretty much got you covered!
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