AI Engineer Manager (Platforms), IT Business Services

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Job description

Connect to your Industry

We are seeking a motivated and hands-on Senior AI Engineer to join our ITS AI CoE. The ideal candidate will be responsible for building the next generation of intelligent systems, moving beyond simple chatbots to fully autonomous, goal-oriented Agentic Workflows. You won't just query APIs; you will design cognitive architectures that reason, plan, and execute complex tasks. You will play a key role in implementing Generative AI solutions, translating cutting-edge research into scalable, production-grade solutions that redefine enterprise capabilities. This role involves deep technical work with LLMs, SLMs, Multi-modal systems, Vector and Graph-based knowledge retrieval. The role will be reporting to the Head of AI COE.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other , foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most .

Connect to your opportunity

Key Responsibilities:

• Stay at the forefront of platform innovation by tracking and integrating the latest updates from Microsoft Copilot Agent Builder, Workflow Builder, AI Foundry, and GCP, leveraging these advancements to enhance enterprise AI capabilities.
• Design and implement agentic (multi-agent systems) and cognitive architectures (using frameworks like LangGraph and Deep Agents) that can perform complex reasoning, tool use, and long-horizon planning.
• Build sophisticated Retrieval-Augmented Generation (RAG) pipelines, integrating Knowledge Graphs (GraphRAG) and Vector Databases to provide deep, grounded context to LLMs.
• Write robust, production-ready Python code, utilizing CI/CD pipelines to ensure versioning, automated evaluation, and seamless deployment on Azure Cloud and Kubernetes environments.
• Apply data science methodologies to curate high-quality datasets, perform statistical analysis, and fine-tune models to improve domain-specific performance.
• Establish and maintain comprehensive MLOps and LLMOps workflows, managing the full lifecycle of models including versioning, experiment tracking, continuous training, and drift detection.
• Develop solutions that seamlessly process and generate text, image, audio, and video, creating rich user experiences.
• Optimize the performance of both new and existing AI solutions, specifically targeting reductions in latency and token consumption to ensure efficient, scalable, and cost-effective deployments.
• Implement comprehensive evaluation frameworks to measure agent performance (accuracy, latency, token cost) and debugging tools for AI workflows.
• Master the management of the LLM context window by designing strategies for efficient state tracking, conversation history compression, and dynamic information injection, ensuring agents maintain high coherence and accuracy during long-running, multi-step workflows, following best context engineering principles.
• Rapidly prototype AI solutions using emerging AI concepts/architectures and advanced techniques and validate new concepts.
• Work closely with software engineers, product managers, and other stakeholders to integrate ethical considerations into AI development.
• Stay updated on the latest trends, research, and best practices in AI.
• Propose and implement improvements to existing processes and methodologies.

Connect to your skills and professional experience

• A master's or bachelor's degree in computer science, AI, or a related quantitative field.
• Hands-on experience building stateful applications with Deep Agents, LangGraph, good to have knowledge on self-hosting LangGraph on Azure internal servers.
• Experience working with Microsoft Copilot Agent Builder, Workflow Builder, AI Foundry, and GCP.
• Good understanding of LLM application stack (Context management, prompt engineering, Knowledge graphs, Vector DBs, Orchestrators, Evaluators).
• Experience with LLM tracing, monitoring, and debugging tools such as LangSmith, LangFuse, or similar other tools to ensure agent reliability.
• Strong foundation in Data Science and Machine Learning, with experience in statistical modelling, feature engineering, and data manipulation using libraries like Pandas, NumPy, and Scikit-learn.
• Expertise working with Time Series, Regression, and Classification problems.
• Expertise working with ML bagging and boosting models (LGBM, XGBoost, CatBoost).
• Expertise in building and fine-tuning neural networks for convolution, regression, and classification tasks.
• Experience with implementing RAG application evaluation using libraries like Ragas or DeepEval to measure accuracy and retrieval quality.
• Experience in designing and deploying high-performance microservices using FastAPI.
• Proficiency in Python (object-oriented design, asyncio, Pydantic) and testing frameworks like Pytest.
• Experience with graph databases (e.g., Neo4j) and vector stores (e.g., Qdrant).
• Proficiency in building automated deployment pipelines using Azure DevOps (or GitHub Actions) and managing Kubernetes releases with Helm Charts.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work effectively in a collaborative, fast-paced environment.

Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Central business services

We deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management, and more - together we are a true enabler for better business.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"I love the diversity in the projects that I'm involved in and the opportunity to work with lots of different people from various service lines." - Deloitte employee

Our hybrid working policy

You'll be based in one of our UK offices with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Connect to your return to work opportunity

Are you looking to return to the workplace after an extended career break?

For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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